Contact Centre Specialist

4 weeks ago


Knottingley, Wakefield, United Kingdom TotalEnergies Full time
About the Role

We are seeking an experienced Customer Service Representative to join our team at TotalEnergies. In this role, you will play a critical part in building strong relationships with our customers and delivering exceptional service and support.

Key Duties:
  • Handle customer inquiries and resolve issues in a professional and timely manner.
  • Collaborate with internal teams to identify and implement process improvements.
  • Provide sales support and assistance to customers, identifying opportunities to upsell and cross-sell products and services.
  • Maintain accurate records and reports on customer interactions and feedback.
  • Participate in ongoing training and development to enhance your skills and knowledge.
Requirements

To excel in this role, you will need:

  • A minimum of 2 years' experience in a customer-facing role, preferably in a contact centre or sales environment.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Proficiency in Microsoft Office Suite and CRM systems.
What We Offer

We offer a competitive salary of £30,000 - £35,000 per annum, depending on experience, as well as:

  • A comprehensive benefits package, including health insurance, pension scheme, and annual leave.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A dynamic and supportive work environment with a diverse team of professionals.


  • Knottingley, Wakefield, United Kingdom Robertson Recruitment Services Ltd Full time

    Job Title: Client Liaison SpecialistJob Description:We are looking for a highly organized and detail-oriented Client Liaison Specialist to join our team at Robertson Recruitment Services Ltd. As a Client Liaison Specialist, you will be responsible for building and maintaining strong relationships with our logistics clients, ensuring their needs are met, and...


  • Knottingley, Wakefield, United Kingdom Principal Resourcing Full time

    Are you passionate about supporting pupil progression? Do you have experience delivering lessons in the Teacher's absence? If so, we want to hear from you! As a Cover Supervisor with our partnership Primary Academy in Knottingley, you will play a vital role in providing suitable intervention, support, and learning guidance for pupils across the Primary...

  • Education Specialist

    4 weeks ago


    Knottingley, Wakefield, United Kingdom Principal Resourcing Full time

    Support and Guidance OpportunityWe are seeking a qualified Cover Supervisor to provide support and guidance for pupils across the Primary curriculum in one of our partnership Primary Academies based in Knottingley.This is an excellent opportunity for Level 3 qualified Practitioners or those looking to strengthen their professional knowledge, particularly...


  • Knottingley, Wakefield, United Kingdom Principal Resourcing Full time

    We are seeking a highly skilled Cover Supervisor to join our team at one of our partnership Primary Academies based in Knottingley. The inclusive school is committed to providing suitable intervention, support, and learning guidance for pupils across the Primary curriculum. You will ideally have previous experience delivering lessons in the Teacher's absence...


  • Knottingley, Wakefield, United Kingdom Principal Resourcing Full time

    As a Cover Supervisor with our partnership Primary Academy in Knottingley, you will be responsible for providing suitable intervention, support, and learning guidance for pupils across the Primary curriculum. You will work closely with teachers and other members of staff to deliver high-quality educational experiences for our students.We are looking for an...


  • Knottingley, United Kingdom ETS Consulting Ltd Full time

    **Multi-Skilled Maintenance Engineer - Heavy Manufacturing** **Reference: Jo3648/LS/REED** **Shift: Continentals 4 on 4 off with 18 days off every 7th Cycle.** **Salary: £43,316 to £46,876+ Pension + Overtime + Bonus** **Location: Knottingley** **The Company** My client is one of the UK’s leading specialist manufacturers, they are a...


  • Knottingley, United Kingdom R Recruitment Agency Full time

    About the Role:R Recruitment Agency is looking for a talented Talent Acquisition Specialist to join our team in Knottingley. In this role, you will be responsible for sourcing, attracting, and placing candidates in various Warehouse and Transport positions across the area. You will utilise your interpersonal skills to build relationships with clients and...

  • People/hr Advisor

    7 months ago


    Knottingley, United Kingdom Real Life Options Full time

    **People/HR Advisor - Full Time** £31,015 - £33,390 per annum. **Work Pattern**: 40 hours per week with hybrid and flexible working available Real Life Options is a registered charity dedicated to supporting individuals with autism and learning disabilities across the UK. This is an exciting time to join a friendly, professional people team, who are...


  • Knottingley, United Kingdom Dutton Recruitment Full time

    Job Description:We are seeking a highly skilled Pipe Fitting and Welding Specialist to join our team in Knottingley. The successful candidate will work on various projects, utilizing their expertise in fabrication and welding. This is a fantastic opportunity to work on a variety of projects, using your skills and expertise in fabrication and welding.About...

  • Care Assistant

    7 months ago


    Knottingley, United Kingdom Wakefield Cares Careers Hub Full time

    Are you caring, compassionate, and friendly? Do you want to make a difference to someone’s life, giving them choice, control, dignity and respect? If so, then we may have the right position for you! Hazel Garth is a Dementia Care Home based in Knottingley. At Hazel Garth we support vulnerable adults who have a diagnosis of Dementia and provide high...


  • Knottingley, United Kingdom Menzies Distribution Ltd Full time

    **Transport Plan Executor,** **Knottingley** Menzies Distribution Solutions Ltd are looking for a Transport Plan Executor to join our team. You’ll be overseeing all aspects of the distribution and effective execution of transport plan. Providing a first class service with our team in Knottingley, workinga 4 on 4 off day shift. - **Relevant COVID-19...

  • Senior Care Nights

    7 months ago


    Knottingley, United Kingdom Wakefield Cares Careers Hub Full time

    **We are a **Dementia Care Home based in Knottingley, supporting vulnerable adults who have a diagnosis of Dementia. We are looking for an experienced Senior Care Assistant to work 20 hours a week on nights. The hours of work are on a rota basis, and the position includes weekends and bank holidays with enhanced rates of pay. **What will be expected from...

  • Night Shift Supervisor

    7 months ago


    Knottingley, United Kingdom TC Facilities Management Full time

    **About The Role**: *** TC Facilities Management are currently recruiting for a Night Shift Supervisor to manage an on-site cleaning team in a busy distribution centre. **Days: Monday - Thursday** **Hours: 6pm - 6am** **Rate of pay: £13.60 per hour** **What will you be doing?** - Supervise a team of multi-service operatives and ensure service delivery...

  • Night Shift Supervisor

    7 months ago


    Knottingley, United Kingdom TC Facilities Management Full time

    **About The Role**: TC Facilities Management are currently recruiting for a Night Shift Supervisor to manage an on-site cleaning team in a busy distribution centre. **Days: Monday - Thursday** **Hours: 6pm - 6am** **Rate of pay: £13.60 per hour** **What will you be doing?** - Supervise a team of multi-service operatives and ensure service delivery...

  • Night Shift Supervisor

    7 months ago


    Knottingley, United Kingdom TC Facilities Management Full time

    **About The Role**: TC Facilities Management are currently recruiting for a Night Shift Supervisor to manage an on-site cleaning team in a busy distribution centre. **Days: Sunday - Thursday** **Hours: 10pm - 6am** **Rate of pay: £12.85 per hour** **This role is temporarily based at**: **Great North Road, Knottingley, Yorkshire, United Kingdom, WF11...

  • Night Shift Supervisor

    7 months ago


    Knottingley, United Kingdom TC Facilities Management Full time

    **About The Role**: *** TC Facilities Management are currently recruiting for a Night Shift Supervisor to manage an on-site cleaning team in a busy distribution centre. **Days: Sunday - Thursday** **Hours: 10pm - 6am** **Rate of pay: £12.85 per hour** **This role is temporarily based at**: **Great North Road, Knottingley, Yorkshire, United Kingdom,...

  • Reablement Care

    7 months ago


    Knottingley, United Kingdom Wakefield Cares Careers Hub Full time

    Are you caring, compassionate, and friendly? Do you want to make a difference to someone’s life, giving them choice, control, dignity and respect? If so, then we may have the right position for you! Our Reablement Service are seeking to appoint a number of Care & Support Workers, working a 26.25 per week contract. This essential service works 7 days per...


  • Knottingley, United Kingdom Eriks Full time

    **Job Title: Warehouse Administrator** **Job Location: Knottingly** **ABOUT US -** We are ERIKS, a technology driven, specialist industrial services provider offering a wide range of mechanical engineering solutions and technical services to an incredibly broad spectrum of industries. We are involved, often without you knowing, in your day to day lives...

  • Sortation Operative

    1 week ago


    Knottingley, United Kingdom Amazon Workforce Staffing Full time

    Welcome backstage. Join our team at Amazon to keep the show going. **Role & Shifts** Temporary Role Full time Day shift available **10:30-19:00 **(Timings may vary) Full time Night shift available **20:00-05:30 &**22:30-05:30 **(Timings may vary) - All the applicants who are successful in the selection process will be employed by **PMP Recruitment** to...


  • Knottingley, United Kingdom Eriks Full time

    **Job Title: Warehouse Administrator** **Job Location: Ferrybridge, West Yorkshire** **ABOUT US -** We are ERIKS, a technology driven, specialist industrial services provider offering a wide range of mechanical engineering solutions and technical services to an incredibly broad spectrum of industries. We are involved, often without you knowing, in your day...


  • Knottingley, United Kingdom Real Life Options Full time

    **IT Transformation Programme Lead** **Salary £50,000 to £55,00 per annum based on experience** Real Life Options are a non for profit Charity who have a personal centred support approach helping and assisting people to live a fulfilled life. Real Life Options are now looking to fill the role of IT Transformation Programme Lead to deliver the strategic...


  • Knottingley, United Kingdom Wakefield Cares Careers Hub Full time

    Hazel Garth is a Dementia Care Home based in Knottingley. At Hazel Garth we support vulnerable adults who have a diagnosis of Dementia and provide high levels of care to ensure that our residents have the best quality of life in their later years. We are recruiting a 22 hour Kitchen Domestic Assistant to join our team at Hazel Garth care home. You should be...