Public Service Complaints Officer
7 days ago
A Complaints Officer will manage a caseload of complaints from receipt to resolution. Key responsibilities include liaising with complainants, providing updates throughout the process, securing detailed responses from providers, and documenting all activities related to complaints. This role also involves negotiating with parties to ensure proportional lead on multi-agency complaints and being resilient in challenging situations.
The postholder will be a key team member helping the ICB learn from patient and service user feedback to improve local health and care services.
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Complaints Resolution Specialist
7 days ago
Sunderland, Sunderland, United Kingdom NHS Full timeRole Overview:The Complaints Officer is a key member of the Complaints Team within the Corporate Services Directorate of NHS North East and North Cumbria Integrated Care Board. The role involves ensuring the delivery of an effective and responsive Complaints Service, supporting the ICB's proactive approach to listening and responding to patient and carer...
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Public Health Strategist
6 days ago
Sunderland, Sunderland, United Kingdom Sunderland City Council Full timeSunderland City Council is seeking a Public Health Strategist to join the Living Well team in Public Health within the Health, Housing and Communities Directorate. The ideal candidate will have strong leadership skills, public health knowledge, and experience in reducing health inequalities.Key ResponsibilitiesImplementing public health programmes in various...
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Court Operations Manager
1 month ago
Sunderland, Sunderland, United Kingdom HM Courts and Tribunals Service Full timeJob SummaryWe are seeking a highly skilled and experienced professional to join our team as a Court Operations Manager. This role will be responsible for managing functions within the cluster, ensuring effective deployment of resources to meet operational needs, and delivering cluster performance management objectives.Key ResponsibilitiesDeliver a consistent...
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Service User Feedback Manager
7 days ago
Sunderland, Sunderland, United Kingdom NHS Full timeKey Performance Indicators:This role requires achieving key performance indicators set by the North East and North Cumbria ICB. These may include timely response rates, satisfaction levels, and effective issue resolution. To meet these objectives, the postholder will need to prioritize tasks, manage time effectively, and maintain accurate records of...
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Court Operations Manager
1 week ago
Sunderland, Sunderland, United Kingdom HM Courts and Tribunals Service Full timeJob OverviewHiring for a Court Operations Manager position at HM Courts and Tribunals Service, offering a competitive salary of £32,827.About the RoleThis is an exciting opportunity to join our team as a Court Operations Manager. As part of the Operational Delivery Profession, you will play a vital role in ensuring the smooth operation of our courts,...
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Customer Service Advisor
4 weeks ago
Sunderland, Sunderland, United Kingdom Activate Group Limited Full timeAbout the Role:We are seeking a highly motivated and customer-focused Customer Service Advisor to join our team at AAR Operations. As the first point of contact for customers and colleagues, you will be responsible for delivering exceptional customer service and ensuring a positive experience.Key Responsibilities:Responsible for the reception area, including...
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Chief Procurement Officer
1 week ago
Sunderland, Sunderland, United Kingdom Education Partnership North East Full timeAbout the RoleWe are seeking a skilled Contracts Officer to join our External Funding & Contracts function at Education Partnership North East.This role involves working closely with our Head of External Funding & Contracts, Contracts Manager and other managers across the Group to ensure that externally funded contracts are fulfilled, contract delivery is...
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Medical Office Coordinator
3 weeks ago
Sunderland, Sunderland, United Kingdom Redhouse Medical Centre Full timeLocated in the North of Sunderland, Redhouse Medical Centre is seeking a skilled Medical Administrator to support our busy reception team. We are offering a competitive salary of £20,000 - £25,000 per annum, depending on experience.About the RoleThis 20 hour position requires the successful candidate to provide exceptional administrative support across our...
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Administrative Support Specialist
6 days ago
Sunderland, Sunderland, United Kingdom Central Employment Agency Full timeCentral Employment AgencyWe are seeking a detail-oriented Administrative Support Specialist to join our team in Sunderland. As an experienced administrator, you will deliver excellent customer service, conduct process tasks, and ensure quality standards in a fast-paced environment.Key Responsibilities:Ensure efficient document transportation...
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Security Officer
1 month ago
Sunderland, Sunderland, United Kingdom Staffline Full timeJob Title: Area Security OfficerStaffline is working in partnership with G4S to recruit a Security Officer for various sites in the Sunderland area. As a Security Officer, you will be responsible for ensuring the safety and security of our clients and their premises.Key Responsibilities:Controlling access to and from the buildingPatrolling the premises to...
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Programme Development Officer
7 days ago
Sunderland, Sunderland, United Kingdom HC One Full timeHC-One is seeking a talented Programme Development Officer to join our team. As a Programme Development Officer, you will play a key role in designing and delivering high-quality activity programmes that meet the needs of our residents.We are looking for someone with a background in programme development, who can bring new ideas and approaches to our...
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Clinical Support Officer
6 days ago
Sunderland, Sunderland, United Kingdom South Tyneside and Sunderland NHS Foundation Trust Full timeKey ResponsibilitiesThe Clinical Support Officer will provide a competent secretarial service to the Consultant and his/her team, making decisions and taking action on matters of a non-routine nature on their behalf. They will be responsible for ensuring Meditech V6/Emisis accessed and utilised in a manner appropriate to the service, working in real time.To...
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Administrative Officer Role
4 weeks ago
Sunderland, Sunderland, United Kingdom Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust Full timeWe are looking for an experienced Administrative Officer to join our team at Cumbria, Northumberland, Tyne and Wear (CNTW) NHS Foundation Trust. As an Administrative Officer, you will be responsible for supporting various multi-disciplinary team meetings, updating patient information systems, and coordinating administrative actions following these...
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Sustainability and Development Officer
1 week ago
Sunderland, Sunderland, United Kingdom Middlesbrough Voluntary Development Agency Full timeJob DescriptionWe are seeking a highly skilled and experienced sustainability and development officer to join our team. As a key member of our organization, you will be responsible for developing and implementing projects and services that meet the needs of residents and beneficiaries.The successful candidate will have a strong background in health and...
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Community Accommodation Officer
7 days ago
Sunderland, Sunderland, United Kingdom Nacro Full timeJob DescriptionWe are seeking a highly motivated and organized Community Accommodation Officer to join our team. The successful candidate will be responsible for overseeing properties to meet the 'Decent Homes Standard', ensuring that they provide safe and comfortable living environments for our service users.About the RoleAs a key member of our team, you...
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Office Operations Assistant
2 days ago
Sunderland, Sunderland, United Kingdom Central Employment Agency Full timeCentral Employment AgencyWe are seeking a highly organized Office Operations Assistant to join our team in Sunderland. In this role, you will provide administrative support, ensure efficient processes, and deliver exceptional customer service in a fast-paced environment.Duties and Responsibilities:Assist with daily operations and maintain accurate...
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German Language Customer Service Representative
4 weeks ago
Sunderland, Sunderland, United Kingdom Euro London Appointments Full timeGerman Speaking Customer Service Advisor Job DescriptionWe're seeking a German Speaking Customer Service Advisor to join our client's growing team on a 12-month fixed-term contract, with the strong likelihood to become permanent.Key Responsibilities:Order Processing: Efficiently manage and process customer orders.Logistics & Tracking: Provide accurate...
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Security Officer
4 weeks ago
Sunderland, Sunderland, United Kingdom Patega Full timeAt Patega, we are seeking a highly skilled and experienced Security Officer to join our Event Security team. As a Security Officer, you will play a vital role in maintaining a safe and secure environment for our premises.The Role:We are looking for a professional and vigilant Security Officer to ensure the safety and security of our prestigious venues and...
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Community Wellbeing Manager
6 days ago
Sunderland, Sunderland, United Kingdom Sunderland City Council Full timeSunderland City Council is seeking a Community Wellbeing Manager to join the Living Well team in Public Health within the Health, Housing and Communities Directorate. The ideal candidate will have strong leadership skills, public health knowledge, and experience in reducing health inequalities.ResponsibilitiesImplementing public health programmes in various...
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Environmental Services Technician
1 month ago
Sunderland, Sunderland, United Kingdom beBee Professionals Full time £18,000 - £25,000beBee Professionals is seeking a skilled Environmental Services Technician to maintain the cleanliness and hygiene of various residential and commercial spaces. Key responsibilities include:Key Responsibilities:Clean and sanitize designated areas, including offices, restrooms, and common areas.Follow specific cleaning schedules and routines.Ensure the proper...