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Administrative Support Specialist

2 months ago

Sunderland, Sunderland, United Kingdom Central Employment Agency Full time
Central Employment Agency

We are seeking a detail-oriented Administrative Support Specialist to join our team in Sunderland. As an experienced administrator, you will deliver excellent customer service, conduct process tasks, and ensure quality standards in a fast-paced environment.

Key Responsibilities:
    • Ensure efficient document transportation processes.
    • Maintain high-quality documents and report any issues.
    • Adhere to safety guidelines and maintain a clean workspace.
    • Handle confidential documents with care.
    • Provide product information and assist with customer queries.
    • Address customer complaints professionally and escalate when necessary.
    • Collaborate with the customer service team.
Requirements:
  • Experience in administration or a similar office environment.
  • Strong communication skills and a customer-focused mindset.
  • Ability to type quickly with minimal errors.
  • Independence and teamwork skills.
  • Attention to detail and commitment to excellence.
  • Flexibility to work staggered shifts.
  • £11.44 per hour, competitive rate.
  • Full training provided.
  • A supportive and inclusive working environment.