Department Head, Ladies Footwear, Luxury Retailer
3 weeks ago
We Are One
At Kurt Geiger, we celebrate individuality, believing our differences make us more powerful as a collective.
Diversity, equality, and inclusion are at the core of who we are and we strive to reflect this in every corner of our company culture, starting with the promotion of equal opportunities.
We are committed to creating an inclusive workplace where everyone is granted the opportunity to thrive as their authentic self.
Kurt Geiger first opened in Britain's fashion capital on Bond Street, London in 1963. Since the Sixties, Kurt Geiger has not stood still as it continuously evolves to make covetable footwear and accessories with a unique market position, pairing aspiration with accessibility.
We are Europe's leading luxury shoe and accessory retailer, and we are looking for the next generation of talent to join our business.
Our Liberty operation spans over the ladies and men's shoe galleries. This is an exciting environment within a store that has been known as the epitome of British style and fashion since 1875. Not only does the heritage and spectacular luxury brands attract thousands of loyal customers each year, but the creative, experienced, and dedicated retail team constantly strive to create the perfect liberty memory.
Responsibilities:
- Ensure customer service is of the highest standards at all times.
- Be a role model for your team and Kurt Geiger with your own service standards.
- Ensure all store and company sales targets, policies, and procedures are met and maintained.
- Actively liaise, communicate, and develop good relations with your team and Senior Management.
- Maintain a high-performance team through effective management of productivity, individual targets, employee relations, and coaching on areas of development.
- Rota your team effectively and ensure optimum cover during peak trading periods.
- Protect the Kurt Geiger brand and ensure all team members meet personal presentation standards.
- Ensure your boutique maintains excellent visual presentation, which is consistent with company guidelines.
Requirements:
- Experience in a fast-paced store/concession management role.
- Background with a fashion-forward footwear, accessory, or fashion brand - luxury experience preferred.
- A customer service ambassador.
- Proven ability to drive a large team.
- Representative of our luxury/fashion-forward brand in every way.
Benefits:
- Competitive basic salary.
- Generous bonus structure.
- Uniform allowances.
- Enviable discounts.
If you're successful, you will work for a business that recognises that amazing people are the key to driving our business forward and fulfilling our vision of being the world's leading multi-channel retailer of luxury branded shoes and accessories. We are a fast-paced business where no two days are the same, so you will need to be adaptable; but we will reward your hard work, commitment, and loyalty with a fantastic benefits package and very real opportunities for progression.
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London, Greater London, United Kingdom Kurt Geiger Full timeAs a Department Manager at Kurt Geiger, you will be responsible for leading a high-performing team in our Ladies Footwear department. Our Liberty operation is a unique and exciting environment within a store that has been a benchmark of British style and fashion since 1875. With a focus on delivering exceptional customer service, you will be a role model for...
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