Department Head, Ladies Footwear, Luxury Retailer
4 weeks ago
As a Department Head at Kurt Geiger, you will be responsible for leading a team of retail professionals in a fast-paced, luxury retail environment. Our Liberty operation spans over the ladies and men's shoe galleries, offering an exciting and dynamic work setting.
Key Responsibilities:
- Provide exceptional customer service, ensuring a high level of satisfaction among our loyal customers.
- Set a positive example for your team, demonstrating excellent service standards and a passion for delivering exceptional results.
- Maintain and exceed store and company sales targets, adhering to policies and procedures.
- Develop strong relationships with your team and Senior Management, fostering a collaborative and supportive work environment.
- Effectively manage productivity, individual targets, employee relations, and coaching to drive a high-performing team.
- Rota your team efficiently, ensuring optimum cover during peak trading periods.
- Protect the Kurt Geiger brand, ensuring all team members meet personal presentation standards.
- Maintain excellent visual presentation in your boutique, adhering to company guidelines.
Requirements:
- Proven experience in fast-paced store or concession management roles.
- A background in fashion-forward footwear, accessory, or fashion brands, with luxury experience preferred.
- A customer service ambassador with a proven ability to drive a large team.
- A representative of our luxury/fashion-forward brand in every way.
Benefits:
- Competitive basic salary.
- Generous bonus structure.
- Uniform allowances.
- Enviable discounts.
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London, Greater London, United Kingdom Kurt Geiger Full timeAs a Department Head at our luxury retailer, you will be responsible for leading a team of sales associates in our ladies footwear department. Our store is a premier destination for fashion-conscious customers, offering a wide range of high-end brands and exceptional customer service.Responsibilities:Provide exceptional customer service and ensure that all...
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London, Greater London, United Kingdom Kurt Geiger Full timeAs a Department Head at a luxury retailer, you will be responsible for leading a team of sales associates in a fast-paced ladies footwear department. Our store is a premier destination for fashion-conscious customers, offering a wide range of high-end brands and exceptional customer service.Key Responsibilities:Ensure that customer service is of the highest...
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