Estée Lauder Counter Manager
1 month ago
About the Role:
We are seeking a highly motivated and experienced Counter Manager to lead our team of Sales Advisors at Estée Lauder. As a key member of our retail team, you will be responsible for driving sales, delivering exceptional customer service, and achieving operational targets.
Key Responsibilities:
- Lead and develop a high-performing team of Sales Advisors to achieve sales and customer service targets
- Develop and execute business plans to drive sales growth and customer engagement
- Manage inventory, facilities, and cash reconciliation to ensure efficient store operations
- Collaborate with the sales team to create and execute in-store events and promotions
- Provide coaching and development opportunities to team members to enhance their skills and performance
Requirements:
- Proven retail management experience, preferably in the beauty or fast-paced retail environment
- Experience in sales analysis, staff scheduling, and inventory management
- Strong leadership and coaching skills to develop and motivate a team
- Excellent communication and interpersonal skills to build strong relationships with customers and colleagues
- Flexibility to work variable hours, including evenings and weekends
What We Offer:
- Competitive industry salary and commission scheme eligibility
- Annual leave and family leave
- Product discount and staff product concession monthly credit spend allowance
- Mental health wellbeing initiatives and employee assistance programme
- Benefits platform with exclusive discounts and offers
About Estée Lauder:
Estée Lauder is a leading beauty brand that values diversity, inclusivity, and employee well-being. We are committed to creating a workplace that is respectful, supportive, and empowering for all employees.
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