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Team Administrator

2 months ago


Leigh, Wigan, United Kingdom Greater Manchester Mental Health Full time
Job Overview

The Clinical Administration Assistant will be responsible for processing referrals in a timely manner, ensuring that all personal identifiable information is recorded accurately and confidentially.

This role requires an individual who can multitask, make calls, answer incoming calls, arrange appointments, and create correspondence. Excellent communication skills are essential, as the post holder will be working with a client group with mental health problems and will need to maintain dignity and confidentiality.

Main Duties of the Job

The Clinical Administration Assistant will be part of a team of administrators providing an administration service to service users, clinicians, and other health professionals.

Key responsibilities include processing referrals, answering incoming calls, arranging appointments, and completing general correspondence letters.

The post holder will provide an administrative function to all the clinical team, answer high-volume calls on a daily basis, and complete administrative tasks.

Working for Our Organisation

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 6,400 members of staff, who deliver services from more than 160 locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford, and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England, and beyond.

Our people enjoy their work, have opportunities to learn and develop their skills, and are encouraged to generate new ideas that improve care for our service users.

Staff Benefits
  • Pay Enhancements – 36% additional for Evenings (8pm onwards) and Saturdays and 72% additional for Sundays and Bank holidays.
  • 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
  • Excellent pension
  • Cycle to work scheme
  • Salary sacrifice car scheme
  • Wellbeing programme