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Team Administrator

2 months ago

Leigh, Wigan, United Kingdom Greater Manchester Mental Health Full time
Job Overview

The Administrator will be responsible for processing referrals in a timely manner, ensuring personal identifiable information is recorded accurately and confidentially.

Main Duties of the Job

We are seeking an enthusiastic administrator to join the Team at Wigan Talking Therapies. You will be part of a team of administrators providing an administration service to service users, clinicians, and other health professionals.

The Team Administrator will be responsible for processing referrals in a timely manner, to ensure all personal information recorded accurately and confidentially.

Answer incoming calls into the service, arrange appointments, and complete general correspondence letters.

The post holder will provide an administrative function to all the clinical team, answer high volume calls on a daily basis, as well as complete administrative tasks.

Working for Our Organisation

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 6,400 members of staff, who deliver services from more than 160 locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford, and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England, and beyond.

Greater Manchester is one of the world's most innovative, original, and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment, and dining options.

Wherever you go, you will experience a great northern welcome with people famed for their warmth, humour, and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills, and are encouraged to generate new ideas that improve care for our service users.

Staff Benefits
  • Pay Enhancements – 36% additional for Evenings (8pm onwards) and Saturdays and 72% additional for Sundays and Bank holidays.
  • 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
  • Excellent pension
  • Cycle to work scheme
  • Salary sacrifice car scheme
  • Wellbeing programme
Person Specification

Administration Experience

Essential criteria

  • Experience of admin & office environment

Desirable criteria

  • NHS or Health Care Setting

Essential

Essential criteria

  • GCSE Education
  • Patient Confidentiality & Data Protection Act

Desirable criteria

  • Data & Information System Experience