Ward Administrator

4 weeks ago

Leigh, Wigan, United Kingdom Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust Full time

About the Role

We are seeking a skilled and organized Ward Clerk to join our team at Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust. As a key member of our healthcare team, you will provide administrative support to our ward coordinators, ensuring the smooth operation of our services.

Key Responsibilities

  • Provide effective verbal, written, and electronic communications by receiving and passing on clear messages and seeking assistance when required.
  • Answer telephones and relay messages and enquires in a timely manner to nurse, doctors, and patients.
  • Act as the first point of contact for the person in charge, dealing appropriately with all communications and tasks allocated, including sensitive issues.
  • Work closely with and support the Co-ordinator.
  • Liaise with patients, relatives, and visitors on the department, providing directions and information as required.
  • Maintain and photocopy records, prepare forms, and make appointments as requested.
  • Ensure patients' pathways are printed and available for nursing/medical staff.
  • Use the PAS/MSS system effectively, inputting data, checking recorded personal demographic details, and updating demographic details as needed.
  • Liaise with the multi-disciplinary team and assist in chasing up procedures.
  • Receive and process mail and specimens, delivering to the correct ward/department.
  • Carry out errands between departments.
  • Maintain stationery and stock levels, ordering, receiving, and checking deliveries are accurate.
  • Maintain the tidiness of the nurses' station, ensuring adequate stock is at hand for the multi-disciplinary team.
  • Establish and maintain an effective filing system.

About Us

Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust is a proud provider of acute hospital and community services to the people of the Wigan Borough and surrounding areas. We value our staff, believing that 'happy staff, makes for happy patients.' We have a recognized track record in staff engagement and living our values 'the WWL Way.'

We are committed to placing the patient at the heart of everything we do, providing safe, effective care that acknowledges and ensures dignity. With this in mind, we are seeking to recruit people who share our values and beliefs.

What We Offer

We value the benefits a rich and diverse workforce brings to our community and therefore welcome applications from all sections of society.

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