Ward Clerk Assistant

4 weeks ago


Leigh, Wigan, United Kingdom Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust Full time

About the Role

We are seeking a highly organized and efficient Ward Clerk to join our team at Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust. As a key member of our administrative team, you will provide essential support to our ward coordinators, ensuring the smooth operation of our services.

Key Responsibilities

  • Provide exceptional customer service to patients, relatives, and visitors, responding to queries and concerns in a timely and professional manner.
  • Manage and maintain accurate records, including patient information, correspondence, and administrative tasks.
  • Coordinate and organize hospital transport, appointments, and other administrative duties as required.
  • Work closely with the multi-disciplinary team to ensure effective communication and collaboration.
  • Maintain a high level of confidentiality and discretion when handling sensitive information.

Requirements

  • Excellent communication and organizational skills, with the ability to work effectively in a fast-paced environment.
  • Basic numeracy and literacy qualifications, or equivalent experience.
  • Ability to work as part of a team, with a flexible and adaptable approach.
  • Experience working in an office environment or hospital setting, with knowledge of clinical systems and coding.

What We Offer

As a Ward Clerk at Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust, you will have the opportunity to work in a dynamic and supportive team environment, with access to ongoing training and development opportunities.


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