Ward Clerk Assistant
4 weeks ago
About the Role
We are seeking a highly organized and efficient Ward Clerk to join our team at Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust. As a key member of our administrative team, you will provide essential support to our ward coordinators, ensuring the smooth operation of our services.
Key Responsibilities
- Provide exceptional customer service to patients, relatives, and visitors, responding to queries and concerns in a timely and professional manner.
- Manage and maintain accurate records, including patient information, correspondence, and administrative tasks.
- Coordinate and organize hospital transport, appointments, and other administrative duties as required.
- Work closely with the multi-disciplinary team to ensure effective communication and collaboration.
- Maintain a high level of confidentiality and discretion when handling sensitive information.
Requirements
- Excellent communication and organizational skills, with the ability to work effectively in a fast-paced environment.
- Basic numeracy and literacy qualifications, or equivalent experience.
- Ability to work as part of a team, with a flexible and adaptable approach.
- Experience working in an office environment or hospital setting, with knowledge of clinical systems and coding.
What We Offer
As a Ward Clerk at Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust, you will have the opportunity to work in a dynamic and supportive team environment, with access to ongoing training and development opportunities.
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