Catering Clerk

Would you like to be part of a multi award winning NHS Foundation Trust?

At Wrightington, Wigan and Leigh NHS Foundation Trust, we have an exciting opportunity for you to join the Catering Department as an administration clerk.

You will provide excellent customer services and the role will involve a range of administrative duties to ensure the smooth running of the department and wider organisation. Your role will maintain a high standard of professionalism and provide services in line with our values and behaviours. We are looking for someone who loves working with people, who is punctual and reliable and who will work in a professional manner. You will have the opportunity to enhance your organisational skills along with the scope to develop your creative abilities.

Working Hours - 30 hours per week between the hours of 9.00am - 17.00pm Monday to Friday with some flexibility to be discussed at interview.

The role may require you to work across all areas in the Trust including areas that are designated as positive, asymptomatic and negative for COVID.

Choose Well - Choose WWL

Wrightington, Wigan and Leigh NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that ‘happy staff, makes for happy patients’. We have a recognised track record in staff engagement, and living our values ‘the WWL Way’.

WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs.

On-Call

Please note that senior positions (AFC band 8A or above) may be expected to participate in an on-call rota, if the role is predominantly operational.

Key results from the job holder

As a member of the site Catering team you will undertake a wide range of clerical duties to support the service as directed by the Managers

Planning and Organisational Duties
- Completion of databases & spreadsheets for recording and generating orders & production lists.
- Accuracy when recording information,
- Carry out the typing of memo’s letters and reports for managers promptly and accurately.
- General photocopying, scanning, faxing, printing labels etc
- Receives and opens incoming mail, sorts and posts outgoing mail at the end of the working day
- Manage bookings for functions and records in diary, produces weekly function list and raises invoices to debtors in respect of buffet work.
- Use of Oracle systems for checking invoices & Delivery notes
- Establish and maintain effective and efficient filing systems.
- Maintain general records regarding, vending, sickness/absence, functions etc.
- To update the intranet menu on a daily basis.
- Maintains stationery stock and requisitions replacements
- Plans and arranges meetings for Managers.
- Any other general clerical duties as directed

Communications and Key Working Relationships
- Receives incoming calls for managers and Departments from external and internal contacts, takes messages and appropriate action.
- Contacts & liaises with suppliers as requested by managers.
- Liaise with wards on numbers required and convey messages on behalf of the Manager if there are problems regarding meal service delivery.
- Liaise with colleagues, external suppliers, finance and users of services as directed by managers.
- Compliance with Trust and Local procedures.

Responsibility for Finance
- Maintains stationery stock and requisitions replacements
- Input financial data accurately and in a timely manner, follow SFI’s
- Bring discrepancies to the attention of the Management
- Safe use of equipment and stocks
- Compliance with Trust and Local procedures

Responsibility for Human Resources
- Demonstrate own duties to new starters
- Attend courses as directed, ensure compliance with mandatory training
- Compliance with Trust and Local procedures
- Complete timesheet or work record

Responsibility for Health & Safety
- Responsible for ensuring own safety at work
- Report any equipment defects to Supervisors/Managers
- May be expected to enter kitchen areas and follow Food Safety protocols
- Reports accidents at work and defects with machinery and buildings
- Compliance Trust and Local procedures