Resident Liaison Officer

4 weeks ago


Swindon, United Kingdom Construction Professionals Recruitment Full time
Job Description

Construction Professionals Recruitment is seeking a highly skilled Resident Liaison Officer to join our team. As a key member of our site support team, you will be responsible for ensuring seamless communication between residents, project site teams, and clients.

Key Responsibilities:

  • Communication and Liaison: Foster strong relationships with residents, site teams, and clients to ensure effective communication and minimize disruptions.
  • Incident Management: Manage and resolve incidents, complaints, and claims in a timely and professional manner.
  • Resident Engagement: Prepare and distribute communication materials, such as letters and notices, to residents regarding project updates and important information.
  • Site Visits and Inspections: Conduct regular site visits to ensure resident needs are met and services are restored at the end of each day.
  • Health and Safety: Identify and report health and safety concerns to site management, ensuring compliance with all safety protocols.

Requirements:

  • Customer Care Experience: Background in customer care or sales, with strong communication skills and an empathetic approach.
  • Teamwork and IT Skills: Ability to work collaboratively within a team, with competent IT skills using Microsoft Word and Excel.
  • Driving Licence: A valid driving licence and access to a car are required for this role.


  • Swindon, United Kingdom PiLON Full time

    **Salary Range**: £25,000 - £28,000 gross per annum including car allowance, fuel card is provided on top **Contract type**: Employment, permanent, full-time role Due to sustained business growth and several long-term contracts wins, **we are expanding the team **and are** looking for experienced Resident Liaison Officers** to join us in Swindon and its...


  • Swindon, United Kingdom PiLON Full time

    **Salary Range**: £25,000 - £28,000 gross per annum including car allowance, fuel card is provided on top **Contract type**: Employment, permanent, full-time role Due to sustained business growth and several long-term contracts wins, **we are expanding the team **and are** looking for experienced Resident Liaison Officers** to join us in Swindon and its...


  • Swindon, United Kingdom Construction Professionals Recruitment Full time

    Join a renowned property services provider in the South and Southeast, with extensive experience serving the public sector. This company consistently achieves award-winning outcomes through creative, sustainable, socially responsible, and environmentally aware approaches.Job Description: Trainee Resident Liaison Officer (RLO)As a Trainee Resident Liaison...


  • Swindon, United Kingdom Construction Professionals Recruitment Full time

    Join a renowned property services provider in the South and Southeast, with extensive experience serving the public sector. This company consistently achieves award-winning outcomes through creative, sustainable, socially responsible, and environmentally aware approaches.Job Description: Trainee Resident Liaison Officer (RLO)As a Trainee Resident Liaison...


  • Swindon, United Kingdom Construction Professionals Recruitment Full time

    Join a renowned property services provider in the South and Southeast, with extensive experience serving the public sector. This company consistently achieves award-winning outcomes through creative, sustainable, socially responsible, and environmentally aware approaches.Job Description: Trainee Resident Liaison Officer (RLO)As a Trainee Resident Liaison...


  • Swindon, United Kingdom Construction Professionals Recruitment Full time

    Job Description Join a renowned property services provider in the South and Southeast, with extensive experience serving the public sector. This company consistently achieves award-winning outcomes through creative, sustainable, socially responsible, and environmentally aware approaches. Job Description: Trainee Resident Liaison Officer (RLO) As a Trainee...


  • Swindon, United Kingdom CV-Library Full time

    I am currently recruiting for Resident Liaison Officer based in Marlborough and Swindon area. This is a Temp-Perm assignment with a Top Tier Contractor Candidates must be able to work Monday-Friday 8am--4pm We are looking for experienced candidates to provide information and support for tenants and leaseholders whose home are affected by major works...


  • Swindon, UK, Wiltshire, United Kingdom Construction Professionals Recruitment Full time

    Join a renowned property services provider in the South and Southeast, with extensive experience serving the public sector. This company consistently achieves award-winning outcomes through creative, sustainable, socially responsible, and environmentally aware approaches.Job Description: Trainee Resident Liaison Officer (RLO)As a Trainee Resident Liaison...


  • Swindon, United Kingdom Setsquare Recruitment Full time

    I am currently recruiting for Resident Liaison Officer based in Marlborough and Swindon area.This is a Temp-Perm assignment with a Top Tier ContractorCandidates must be able to work Monday-Friday 8am--4pmWe are looking for experienced candidates to provide information and support for tenants and leaseholders whose home are affected by major works and to...

  • Liaison Officer

    5 months ago


    Swindon, United Kingdom Caddy Group Construction Full time

    urrenly looking for a **Resident Liaison officer **for the Bournemoth area **Overall Purpose** To manage the relationships between tenants / Clients / production teams and site management to achieve the project objectives. **Role Description**: - The primary function of this position is to be the first point of contact between our teams and the...

  • Liaison Officer

    5 months ago


    Swindon, United Kingdom McLaren Resourcing Full time

    **Responsibilities** - Role Description: - The primary function of this position is to be the first point of contact between our teams and the residents, to ensure the residents are informed at all stages of the works due to take place in their homes. The RLO will also deal with customer complaints and provide support to vulnerable residents. **Job Type**:...


  • Swindon, Swindon, United Kingdom Construction Professionals Recruitment Full time

    Job Overview: We are seeking a skilled Contract Liaison Officer to join our team at Construction Professionals Recruitment. As a key member of our property services division, you will play a vital role in bridging communication between residents, project site teams, and clients in the South and Southeast regions. Main Responsibilities: • Develop a thorough...


  • Swindon, United Kingdom 911 Staffing Ltd Full time

    **Key Responsibilities**: **Tenant Communication**: - Act as the primary point of contact for tenants regarding all matters related to facade installation, repair, and maintenance. - Proactively communicate project timelines, scope, and potential disruptions to tenants in a clear and timely manner. - Address tenant inquiries, concerns, and complaints with...

  • Liaison Officer

    2 weeks ago


    Swindon, United Kingdom Setsquare Recruitment Full time

    I am currently recruiting for Resident Liaison Officer based in Marlborough and Swindon area. This is a Temp-Perm assignment with a Top Tier Contractor Candidates must be able to work Monday-Friday 8am--4pm We are looking for experienced candidates to provide information and support for tenants and leaseholders whose home are affected by major works and...


  • Swindon, Swindon, United Kingdom Setsquare Recruitment Full time

    Job DescriptionWe are seeking a highly skilled Tenant Liaison Officer Specialist to join our team at Setsquare Recruitment. This is a Temp-Perm assignment with a Top Tier Contractor.The successful candidate will be responsible for providing information and support to tenants and leaseholders whose homes are affected by major works. The post holder will work...

  • Liaison Officer

    5 months ago


    Swindon, United Kingdom McLaren Resourcing Full time

    **Responsibilities** - Role Description: - The primary function of this position is to be the first point of contact between our teams and the residents, to ensure the residents are informed at all stages of the works due to take place in their homes. The RLO will also deal with customer complaints and provide support to vulnerable residents. **Job Type**:...


  • Swindon, Swindon, United Kingdom Swindon Borough Council Full time

    We are seeking a highly skilled Disability Support Liaison Officer to support the Advisory Teacher for Physical Disability and Complex Medical Needs in meeting the needs of pupils on her caseload.The role is peripatetic, involving administrative and service support. Close liaison with and supervision from the Advisory Teacher are essential.Sourcing quotes...


  • Swindon, Swindon, United Kingdom Capita Full time

    About the Role:Capita is seeking an Army Careers Liaison Officer to join our team in Swindon. In this exciting role, you will be responsible for promoting Army careers and supporting candidates throughout their bespoke recruitment journey.Key Responsibilities:Promoting Army careers to potential candidatesSupporting candidates through the recruitment...


  • Swindon, United Kingdom Circle Health Group Full time

    **Salary: up to £23,029.50 FTE (depending on level of experience, training and qualification)** **The Ridgeway Hospital** in Swindon is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the...


  • Swindon, United Kingdom Outcomes First Group Full time

    How would you like to be paid for five days but only work four*? Our colleagues’ wellbeing is at the heart of everything we do at OFG, so we’re always looking for new ways to improve everyone’s work/life balance. We’re taking part in a trial of the 4-Day Working Week, meaning that you could be working one day less a week (or equivalent). If the trial...