Complaints Delivery Lead

Company OverviewThe Sofa Delivery Company is a leading provider of furniture delivery services, committed to delivering exceptional customer experiences. With a strong focus on safety, professionalism, and customer satisfaction, we strive to be the best two-person delivery company around.

Job DescriptionThis is a senior role that oversees the delivery of Complaints Operations across multiple Accounts and sites. The ideal candidate will lead and manage the service delivery, ensuring effective operation and maintaining legislative and regulatory compliance.Responsibilities:Drive consistency in customer treatment and approach across all sites to...

Job OverviewWe are seeking an experienced Software Delivery Lead to join our team at Br Dge in Edinburgh. As a key member of our delivery team, you will be responsible for leading the execution of complex software projects, ensuring timely and efficient delivery of our payment orchestration solutions.About the RoleThe ideal candidate will have a proven track...

Project Delivery Lead OpportunityWe are seeking a highly skilled Project Delivery Lead to join our team at Integral UK Ltd. This role requires exceptional project management skills, a strong understanding of construction management and engineering services, and a proven ability to deliver projects within budget constraints.The successful candidate will...

Job Overview:Lloyds Banking Group is on an exciting transformation journey. We are seeking a highly skilled individual to play a pivotal role in the Colleague Success Transformation programme. As a Transition Delivery Lead, you will support the delivery of future technology adoption across People & Places, helping to deliver exceptional colleague...

As a Service Delivery Manager - Home Care with Nurse Seekers in Edinburgh, you will play a pivotal role in ensuring that high standards are consistently met and maintained across our organization. Your responsibilities will include monitoring quality, managing complaints, and maintaining accurate records.Your key duties will encompass:Ensuring the delivery...

About the RoleWe are seeking a skilled Delivery Lead - Infrastructure to join our team. As a key member of our Major Projects Scotland Team, you will be responsible for leading and coordinating the delivery of infrastructure and utilities land consents projects.The ideal candidate will have extensive experience in project management, with a proven track...

Job DescriptionWe are seeking a highly skilled Delivery Team Lead to join our team at GE Aviation. As a key member of our project delivery team, you will be responsible for leading the execution of projects from initiation to closure, ensuring that they are delivered on time, within budget, and to the required quality standards.The successful candidate will...

Job OpportunityWe are seeking an accomplished IT Service Delivery Lead to lead our IT function in Edinburgh. This is an interim role requiring exceptional leadership and technical expertise in IT applications.The ideal candidate will have a strong background in security, cloud computing, and Microsoft environments. They will also have experience in managing...

About Milburn Lewis">Milburn Lewis is an award-winning data consultancy that has experienced rapid growth in the sector.">We help our clients get data right by providing expertise across various domains, including data strategy, science, engineering, and business intelligence.">Our work spans multiple industries such as manufacturing, energy, public sector,...

We strive to provide expert services that drive business value for our clients, through strategy, science, engineering and business intelligence.This Senior Client Delivery Manager role is critical in delivering projects that meet our clients' needs. Key responsibilities include overseeing delivery of data projects, building client relationships, leading...

Overview of the Role:This is an exciting opportunity to work as a Delivery Excellence Lead with Concept Resourcing. As a key member of our team, you will be responsible for delivering high-quality projects and exceeding customer expectations.You will have the chance to work closely with cross-functional teams, develop your leadership skills, and contribute...

Customer Service Delivery LeadWe are looking for a skilled Customer Service Delivery Lead to oversee the delivery of exceptional customer experiences and resolve complex customer needs and requests.About the Role:Oversee the delivery of customer service across various communication channels.Manage complex customer inquiries and issues related to bank...

About the RoleWe are currently seeking an experienced Delivery Lead for Access Solutions to join our operations team at KAEFER UK & Ireland. The successful candidate will be responsible for overseeing the delivery of access solutions and ensuring that all projects are completed on time, within budget, and to the highest quality standards.The ideal candidate...

We are looking for an experienced Delivery Lead to join our team in Edinburgh. As a key member of our project management office, you will be responsible for the successful delivery of client-based projects and working within major technology programmes across infrastructure, data, and development platforms.Key ResponsibilitiesDevelop and maintain project...

We're seeking a highly skilled Project Delivery Lead to join our Transformation team at CreateFuture. As a key member of our team, you'll be responsible for delivering complex technical programmes of work, ensuring alignment with project goals, timelines, and budgets.Main ResponsibilitiesDeliver complex programmes with multiple business and technical risks...

Role Overview: Continuous Delivery Excellence LeadWe're looking for a skilled Continuous Delivery Excellence Lead to join our Customer Experience team at Diligenta. As a key member of our team, you will be responsible for overseeing business cases of your teams, supporting the development of rightsizing and deployment opportunities, and completing project...

**About Us**Legal & General is a leading financial services group and major global investor. Our company mission is to build a better society for the long term by investing our customers' money in things that make life better for everyone.We are passionate about innovation, sustainability, and making a positive impact on society. Join us as a Service...

Job OverviewWe are seeking a seasoned professional to lead our Complaints Operations team, driving excellence in service delivery and ensuring seamless customer experiences across multiple accounts and sites.About the RoleThis key position is responsible for managing the service delivery of Complaints Operations, meeting defined requirements while...

Job OverviewWe are seeking a highly experienced and driven Technical Program Management Specialist to join our strategic engagement with high visibility. This role will require strong leadership and delivery management skills to oversee a complex program, working closely with senior stakeholders and leading a global team across infrastructure support,...