Service Delivery Excellence Lead

3 weeks ago


Edinburgh, Edinburgh, United Kingdom LegalAndGeneral Full time

**About Us**

Legal & General is a leading financial services group and major global investor. Our company mission is to build a better society for the long term by investing our customers' money in things that make life better for everyone.

We are passionate about innovation, sustainability, and making a positive impact on society. Join us as a Service Delivery Manager and contribute to our vision

**The Role**

We are seeking an experienced Service Delivery Manager to lead our department. This is an excellent opportunity to develop your skills and expertise while contributing to the success of our organization.

  • Lead a team of Team Managers to deliver exceptional service levels, quality, and customer satisfaction.
  • Develop and implement strategies to improve efficiency and reduce costs.

**Key Responsibilities**

As a Service Delivery Manager, your key responsibilities will include:

  • Ensuring resource is managed effectively to achieve business objectives.
  • Leading and developing a team of high-performing individuals.
  • Maintaining strong relationships with internal functions and stakeholders.

**What We Offer**

We offer a range of benefits to support your well-being and career development, including:

  • A competitive annual bonus scheme.
  • Generous pension contribution.
  • Life assurance.
  • Private medical insurance (permanent employees only).

**Join Our Team**

At Legal & General, we value diversity and inclusion in the workplace. We are committed to creating an environment where all employees feel valued, respected, and supported.



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