Service Delivery Excellence Lead
3 weeks ago
**About Us**
Legal & General is a leading financial services group and major global investor. Our company mission is to build a better society for the long term by investing our customers' money in things that make life better for everyone.
We are passionate about innovation, sustainability, and making a positive impact on society. Join us as a Service Delivery Manager and contribute to our vision
**The Role**
We are seeking an experienced Service Delivery Manager to lead our department. This is an excellent opportunity to develop your skills and expertise while contributing to the success of our organization.
- Lead a team of Team Managers to deliver exceptional service levels, quality, and customer satisfaction.
- Develop and implement strategies to improve efficiency and reduce costs.
**Key Responsibilities**
As a Service Delivery Manager, your key responsibilities will include:
- Ensuring resource is managed effectively to achieve business objectives.
- Leading and developing a team of high-performing individuals.
- Maintaining strong relationships with internal functions and stakeholders.
**What We Offer**
We offer a range of benefits to support your well-being and career development, including:
- A competitive annual bonus scheme.
- Generous pension contribution.
- Life assurance.
- Private medical insurance (permanent employees only).
**Join Our Team**
At Legal & General, we value diversity and inclusion in the workplace. We are committed to creating an environment where all employees feel valued, respected, and supported.
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