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Data Insights Officer

2 months ago

Beverley, East Yorkshire, United Kingdom Citizen's Advice Hull and East Riding Full time
Job Title:

Data Insights Officer

Job Summary:

Citizen's Advice Hull and East Riding is seeking a skilled Data Insights Officer to join our team. As a key member of our organization, you will play a vital role in measuring and articulating the impact of our work, both internally and externally.

Key Responsibilities:
  1. Analyzing data to provide insights that inform our organizational strategy and decision-making.
  2. Working collaboratively with the Communications lead, Communications Co-ordinator, and Senior Management Team to ensure data-driven decision-making.
  3. Developing and maintaining a CRM system to track and analyze our organizational impact and effectiveness.
  4. Providing data-driven insights to support awareness campaigns and responses to enquiries.
  5. Ensuring data accuracy, relevance, and confidentiality.
Requirements:

We are looking for a highly skilled and experienced Data Insights Officer who possesses:

  • Strong analytical and problem-solving skills.
  • Experience with CRM systems and data analysis tools.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong attention to detail and ability to maintain confidentiality.
What We Offer:

Citizen's Advice Hull and East Riding offers a competitive salary and a hybrid working policy, allowing you to work part of your week from home. We are committed to providing a supportive and inclusive work environment that fosters growth and development.