Assessment Officer
8 months ago
**The job itself**:
Are you looking for a new opportunity to work in a supportive team?
We are excited to be able to offer an Assessments Officer opportunity to join our Assessments Team within Customer Relations, Revenues and Benefits.
This role provides a great chance to be part of a fast-growing team who deal with financial assessments of client contributions for residential, non-residential and childcare services.
The role also involves processing changes in the clients care provision including raising invoice and credit requests and also dealing with associated correspondence.
We are looking for someone who enjoys working with customers and has experience of dealing with difficult situations effectively whilst remaining calm when under pressure.
You’re a friendly and confident individual with excellent organisation and IT skills Works well as a team player and has great communication skills.
Knowledge of dealing with vulnerable customers in a sensitive manner is essential to this role and you will need to demonstrate:
- You have knowledge of the data protection act
- Possess a high level of interpersonal skills
- Can problem solve, have analytical skills
- You are able to process high volumes of information at speed and with accuracy
- You can work under pressure to achieve targets
Working for us
We pride ourselves on being an employer of choice and in addition to your salary we offer a range of great benefits including:
- Flexible working/flexitime scheme
- Agile working
- Generous leave entitlement
- Access to employer pension scheme
- Car salary sacrifice scheme
- Cycle salary sacrifice scheme
- Reduced cost membership at our Leisure Centres
- Shop and Save discounts at a variety of local shops
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