Housing Support Team Manager
2 days ago
**Job Summary:**
We are seeking an experienced Housing Support Team Manager to join our team in Cheshire East. As a Tenancy Sustainment and Floating Support Team Leader, you will be responsible for managing a team of Tenancy Sustainment & Support Officers working in the Cheshire East area.
About the Role:
- Taking the lead in recruitment, selection, and induction of new staff.
- Working with internal departments to develop monitoring and performance targets to ensure that the service delivers a high-quality service to all their customers.
- Maintaining good communication with the team, other teams, and departments within the Group.
- Managing the workload of the team to make sure that adequate cover is always provided.
- Providing support to their customers by contributing to on-call rota.
- Engaging with monthly internal allocations panels with other teams to ensure all tenants have a robust support offer if additional support needs are identified.
Requirements:
- A degree-level qualification or qualified by experience to an equivalent level.
- Experience in housing management and project delivery.
- CIH member, or willingness to work towards it.
- Strong self-awareness and self-management skills.
- Excellent communication, influencing, and negotiating skills.
- Significant experience of people management and HR processes.
- An inspirational leader who can motivate, empower, and lead others.
Salary and Benefits:
The salary for this role is £29,724 per annum, and we also offer a range of benefits, including pension scheme, life assurance, and annual leave.
-
Contract Manager for Supported Housing Schemes
3 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Sanctuary Group Full time**Job Overview:**We are seeking a highly skilled Contract Manager to join our team at the Sanctuary Group. This is an exciting opportunity to work with us, delivering high-quality contract management of agent managed services.About the Role:This role involves managing relationships with agents, monitoring performance of their housing management activities,...
-
Housing Support Assistant
2 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Adullam Homes Full timeWe are seeking a Housing Support Assistant to join our team in Stoke.This is an excellent opportunity for someone who is passionate about making a positive impact on people's lives.About the Role:Assist clients with daily living tasks and provide support with accessing local servicesWork closely with our clients, their families, and other stakeholders to...
-
Housing Management Professional
2 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom i-Jobs Full timeJob Opportunity: Housing Officer (Temporary)We are seeking a skilled Housing Management Professional to join our team on a temporary basis.Key Responsibilities:Undertake tenancy management duties, including tenancy creation and amendment, enforcement, sustainability, and participation.Be the primary contact for tenants and the Council for tenancy processes,...
-
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Triumph Consultants Ltd Full timeTriumph Consultants Ltd is recruiting a Temporary Housing Officer – Resources and Support. The successful candidate will provide essential housing management services to our tenants and stakeholders.This is a temporary role, initially 6 months, with an estimated salary range of £25,000 - £30,000 per annum. Our ideal candidate will have a strong...
-
North West Area Housing Manager
1 week ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Sanctuary Group Full timeAre you an experienced housing professional looking for a new challenge? We are seeking a talented North West Area Housing Manager to join our team in Stoke-on-Trent. In this role, you will be responsible for managing contracts for our agent-managed supported housing schemes and housing managed only properties across the region.About the Role:Manage a...
-
Housing Solutions Manager
21 hours ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom IRIS Recruitment Full time £29,724**Job Overview**We are seeking a highly skilled Housing Solutions Manager to lead our Tenancy Sustainment and Floating Support Team in Cheshire East. As a key member of our team, you will play a crucial role in ensuring that our customers receive a high-quality service.ResponsibilitiesLead the recruitment, selection, and induction of new staff.Work with...
-
Front of House Senior Manager
3 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom North Staffordshire Combined Healthcare NHS Trust Full timeWe are seeking a results-driven Front of House Lead to join our Primary Care Directorate at North Staffordshire Combined Healthcare NHS Trust.This is a Band 5 role, with an estimated annual salary of £31,950 - £39,960, working full time (37 hours).About the RoleThe successful candidate will be responsible for leading and managing the front-of-house...
-
Head of Housing Portfolio Management
3 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Stoke-on-Trent City Council Full timeJob Overview:We are looking for a highly skilled professional to join our team as the Head of Housing Portfolio Management.The successful candidate will have a strong understanding of housing repairs and assets, compliance requirements, and funding processes.The estimated salary for this position is £74,000 - £78,000 per annum.Oversee the development and...
-
Social Housing Administrator
2 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Triumph Consultants Ltd Full timeWe are seeking an experienced Social Housing Administrator to join our team at Triumph Consultants Ltd. As a key member of our housing team, you will be responsible for providing administrative support to the delivery of housing management services.About the Role:Administrative support to the housing team, including maintaining accurate records and...
-
Housing and Contracts Professional
2 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Sanctuary Group Full timeSanctuary Group is seeking a professional and motivated individual to join their Housing & Contracts team as a Housing Contract Manager. This role involves managing contracts for supported housing schemes and properties across the North West Area.The ideal candidate will have sound experience working within supported living or housing management, with...
-
Housing Support and Accommodation Officer
2 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Nacro Full timeAbout the RoleNacro is seeking a dedicated Housing Support and Accommodation Officer to work on our Community Accommodation with Support (CAS-2) contract, a high-profile commission direct from the Ministry of Justice.In this role, you will manage competing priorities, being organised to deliver updates systems and reports in a timely manner, setting...
-
Temporary Housing Case Manager
2 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Austin Fraser Full timeTemporary Housing Case ManagerAustin Fraser is currently recruiting for an experienced Temporary Housing Case Manager to work with a local housing association in the Stoke on Trent area. The successful candidate will be responsible for managing a caseload of customers who may be experiencing homelessness and assisting them in finding and sustaining...
-
Stoke-on-Trent, Stoke-on-Trent, United Kingdom CV Library Full timeJob DescriptionWe are seeking a skilled Project Manager to lead the transition of our housing repairs and maintenance service back into council control. As part of this project, you will be responsible for planning, implementation, and monitoring of the programme.Main Responsibilities:Manage the day-to-day delivery of the project, covering 8 workstreams...
-
Chief Housing Strategist
2 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Stoke-on-Trent City Council Full timeCompany OverviewStoke-on-Trent City Council is undergoing a transformative period, bringing housing services back in-house and embracing innovation to enhance the tenant experience.Job SummaryWe are seeking a seasoned professional to lead our Housing Asset Management Strategy and Investment Plans. As Chief Housing Strategist, you will be responsible for...
-
Front of House Team Lead Specialist
3 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom North Staffordshire Combined Healthcare NHS Trust Full timeJob DescriptionThis is a challenging and rewarding role that requires a unique blend of leadership, administrative, and customer service skills. As a Senior Primary Care Operations Manager, you will be responsible for leading the front-of-house reception team, providing training and development, and ensuring that the reception area is well-organised and...
-
Team Manager
2 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Totally Full timeJob Title: Team ManagerWe are seeking a highly skilled Team Manager to join our Out of Hospital team at Staffordshire House GP OOH in Stoke-on-Trent. The role involves leading a team of professionals, ensuring the delivery of high-quality patient care and services.Totally Urgent Care Division is a leading provider of urgent care and out-of-hospital...
-
Housing Innovation Director
2 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Stoke-on-Trent City Council Full time**Transforming Housing in Stoke-on-Trent:**Stoke-on-Trent City Council is bringing its Repairs and Maintenance service back in-house, creating a unique opportunity for a strategic leader to redefine the service. This is your chance to shape the future of how tenants access and experience their housing, driving customer satisfaction and operational...
-
Hospitality Team Member
2 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom This is an IT support group Full timeJob OverviewWe are seeking a Hospitality Team Member to join our team at The Poachers Cottage - Harvester. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and ensuring that every guest has a warm welcome and an enjoyable dining experience.Key Responsibilities:To provide excellent customer...
-
Housing Asset Manager Lead
1 week ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Venn Group Full timeCompany OverviewVenn Group is a leading recruitment agency specialising in the public sector, and we are partnering with Stoke-on-Trent City Council to find an exceptional candidate for this exciting opportunity.The successful applicant will have a proven track record in asset management and housing, with a strong understanding of compliance requirements,...
-
Housing Ombudsman Liaison Officer
2 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Triumph Consultants Ltd Full time**Job Description:** We are seeking a highly motivated Housing Ombudsman Liaison Officer to join our team at Triumph Consultants Ltd. The successful candidate will be responsible for liaising with the Housing Ombudsman and investigating complaints, Freedom of Information Requests (FOI's), and MP service requests.The ideal candidate will have a good...