Housing Support and Accommodation Officer

1 day ago


StokeonTrent, Stoke-on-Trent, United Kingdom Nacro Full time
About the Role

Nacro is seeking a dedicated Housing Support and Accommodation Officer to work on our Community Accommodation with Support (CAS-2) contract, a high-profile commission direct from the Ministry of Justice.

In this role, you will manage competing priorities, being organised to deliver updates systems and reports in a timely manner, setting reminders and following up to ensure outcomes happen. You will also need to be able to use Outlook, Word, and Excel at a basic level.

Key Responsibilities
  • Meet with service users to discuss their support needs and create individualised plans to help them achieve their goals.
  • Work closely with Community Probation Practitioners and court staff to provide comprehensive support services.
  • Ensure all properties meet the 'Decent Homes Standard', maintaining high standards of cleanliness and tidiness.

The ideal candidate will have a warm personality, be enthusiastic and willing to learn, and have a positive outlook. They will also be able to manage competing priorities, be ICT literate, and have a level of self-confidence and know their own limitations.

This is a permanent full-time position, working 8 hours per day, with shift patterns and flexibility discussed during the interview. The salary for this role is estimated to be around £26,000 per annum, depending on experience.


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