Customer Service Manager

3 weeks ago


Leatherhead, Surrey, United Kingdom K.B.C. Associates Limited Full time

Are you a results-driven and customer-centric individual looking for a challenging role in sales?

K.B.C. Associates Limited is seeking an experienced Senior Sales Advisor to join our team at Decorator Centre in Leatherhead.

The successful candidate will have excellent communication skills, be highly motivated, and possess the ability to motivate and inspire colleagues to achieve exceptional customer service.

Job Description:

  • Provide exceptional customer service and recommendations
  • Assist with stock maintenance and promote seasonal and special items
  • Support the Branch Manager with planning and agreeing sales forecasts
  • Mix paint for customers and process specialist orders
  • Build relationships with customers to fully identify their needs

Requirements:

  • Experience in a retail environment, preferably in a team leader or supervisory role
  • Exceptional customer service and communication skills
  • Highly motivated with the drive to succeed
  • Approachable and friendly personality
  • Able to motivate and inspire colleagues
  • Enjoys working and supporting a team
  • Keen to learn and develop skills
  • Willing to attend training sessions

Benefits and Perks:

  • Competitive salary and benefits package
  • Ongoing training and development opportunities
  • Colleague discounts and rewards
  • Employee Assistance Programme and access to Medicash


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