Customer Service Representative

4 days ago


Cramlington, Northumberland, United Kingdom Adecco Full time

Job Summary:

We are seeking a highly skilled and motivated Customer Service Representative to join our dynamic team at Adecco. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our clients, ensuring their needs are met promptly and professionally.

Key Responsibilities:

  • Liaise with Clients: Build strong relationships with our clients, understanding their needs and preferences to deliver tailored solutions.
  • Resolve Issues: Investigate and resolve client complaints and issues in a timely and professional manner, collaborating with internal teams as needed.
  • Process Returns: Efficiently process returned goods, updating our systems and ensuring proper actions are taken, such as writing off credits or raising replacement orders.
  • Update Databases: Maintain accurate and up-to-date records in our After Sales database, spare part catalogue, and online exploded views.
  • Team Collaboration: Work closely with our Customer Service & Marketing team to maintain and enhance our showroom, ensuring a seamless client experience.
  • Utilize Skills: Leverage your 1-2 years of similar customer service experience to provide exceptional support, utilizing your problem-solving abilities and attention to detail.

Requirements:

  • Excellent Communication: Possess excellent written and verbal communication skills, with the ability to articulate complex information in a clear and concise manner.
  • Problem-Solving: Demonstrate strong problem-solving abilities, with a keen eye for detail and a proactive approach to resolving issues.
  • Technical Skills: Proficiency in Microsoft Excel, Word, and Outlook, with experience with SAP being a desirable asset.
  • Valid Driver's License: Possess a valid driver's license, with the ability to travel to client sites as required.

Why Choose Us:

  • Learning and Development: Enjoy access to ongoing learning and development opportunities, enabling you to grow and progress in your career.
  • Flexible Work Environment: Thrive in a dynamic and flexible work environment, with a team that values collaboration and open communication.
  • Career Opportunities: Take advantage of career opportunities within Adecco, with a focus on promoting from within and recognizing individual achievements.


  • Cramlington, Northumberland, United Kingdom Enerpac Tool Group Full time

    About Enerpac Tool GroupWe're a leading manufacturer of high-pressure hydraulic tools and equipment, dedicated to delivering innovative solutions to our customers. Our culture values diversity, inclusiveness, and employee empowerment, creating a workplace where everyone feels valued and equal.Business Contribution:This role is a temporary assignment to cover...


  • Cramlington, Northumberland, United Kingdom Enerpac Tool Group Full time

    About Enerpac Tool GroupWe're a leading manufacturer of high-pressure hydraulic tools and equipment, dedicated to delivering innovative solutions to our customers. Our culture values diversity, inclusiveness, and employee empowerment, creating a workplace where everyone feels valued and equal.Business Contribution:This role is a temporary assignment to cover...


  • Cramlington, Northumberland, United Kingdom Enerpac Tool Group Full time

    About Enerpac Tool GroupWe're on a journey to build a culture that celebrates diversity and inclusiveness. Our goal is to create a workplace where everyone feels valued, accepted, and equal.Business Contribution:This role is a temporary position to cover maternity leave. As a Customer Service Representative, you will be responsible for managing the...


  • Cramlington, Northumberland, United Kingdom Enerpac Tool Group Full time

    About Enerpac Tool GroupWe're on a journey to build a culture that celebrates diversity and inclusiveness. Our goal is to create a workplace where everyone feels valued, accepted, and equal.Business Contribution:This role is a temporary position to cover maternity leave. As a Customer Service Representative, you will be responsible for managing the...


  • Cramlington, Northumberland, United Kingdom We Buy Any Car Ltd. Full time

    About the Role:We are seeking an experienced Customer Service Representative to join our team at We Buy Any Car Ltd. as a Sales Executive. As a key member of our sales team, you will be responsible for delivering exceptional customer service and driving sales growth.Key Responsibilities:Conduct appraisals on vehicles, negotiate prices, and close deals with...


  • Cramlington, Northumberland, United Kingdom We Buy Any Car Ltd. Full time

    About the Role:We are seeking an experienced Customer Service Representative to join our team at We Buy Any Car Ltd. as a Sales Executive. As a key member of our sales team, you will be responsible for delivering exceptional customer service and driving sales growth.Key Responsibilities:Conduct appraisals on vehicles, negotiate prices, and close deals with...


  • Cramlington, Northumberland, United Kingdom We Buy Any Car Ltd. Full time

    About the Role:We are seeking an experienced Customer Service Representative to join our team at We Buy Any Car Ltd. as a Sales Executive. As a key member of our sales team, you will be responsible for delivering exceptional customer service and driving sales growth.Key Responsibilities:Conduct appraisals on vehicles, negotiate prices, and close deals with...


  • Cramlington, Northumberland, United Kingdom Adecco Full time

    Job Summary:Adecco is seeking a highly skilled and motivated Customer Service Representative to join our dynamic team. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our clients, ensuring their needs are met promptly and professionally.Key Responsibilities:Liaise with clients to resolve queries and...


  • Cramlington, Northumberland, United Kingdom Pure Fishing Full time

    About Pure FishingPure Fishing is a leading global provider of fishing tackle, lures, rods, and reels with a portfolio of renowned brands.Our mission is to deliver exceptional customer experiences through innovative products, superior services, and a passionate team.We are dedicated to helping anglers and customers achieve their goals through leading brands,...


  • Cramlington, Northumberland, United Kingdom Pure Fishing Full time

    About Pure FishingPure Fishing is a leading global provider of fishing tackle, lures, rods, and reels with a portfolio of renowned brands.Our mission is to deliver exceptional customer experiences through innovative products, superior services, and a passionate team.We are dedicated to helping anglers and customers achieve their goals through leading brands,...


  • Cramlington, Northumberland, United Kingdom Disturbia Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our customer service team, you will be responsible for delivering exceptional service to our customers, resolving queries and issues in a timely and professional manner.Key ResponsibilitiesProvide exceptional...


  • Cramlington, Northumberland, United Kingdom Disturbia Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our customer service team, you will be responsible for delivering exceptional service to our customers, resolving queries and issues in a timely and professional manner.Key ResponsibilitiesProvide exceptional...


  • Cramlington, Northumberland, United Kingdom Disturbia Full time

    About DisturbiaWe're an independent, subculture-led fashion brand creating unconventionally authentic attire for a global community of kindred spirits who think and act outside the box of normalcy.Our designs are informed and inspired by the outcast, the esoteric, and the occult - we're always spinning fashion trends on their head in new and unexpected ways....


  • Cramlington, Northumberland, United Kingdom Disturbia Full time

    About DisturbiaWe're an independent, subculture-led fashion brand creating unconventionally authentic attire for a global community of kindred spirits who think and act outside the box of normalcy.Our designs are informed and inspired by the outcast, the esoteric, and the occult - we're always spinning fashion trends on their head in new and unexpected ways....


  • Cramlington, Northumberland, United Kingdom Pure Fishing Full time

    About Us: Pure Fishing is a leading global provider of fishing tackle, lures, rods, and reels with a portfolio of brands.Our Mission: We strive to deliver exceptional customer experiences through innovative products, superior services, and a passionate team.Job Summary: As a key member of our Customer Service team, you will be responsible for providing an...


  • Cramlington, Northumberland, United Kingdom Pure Fishing Full time

    About Us: Pure Fishing is a leading global provider of fishing tackle, lures, rods, and reels with a portfolio of brands.Our Mission: We strive to deliver exceptional customer experiences through innovative products, superior services, and a passionate team.Job Summary: As a key member of our Customer Service team, you will be responsible for providing an...


  • Cramlington, Northumberland, United Kingdom Disturbia Full time

    Job Description**About the Role**We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our customer service team, you will be responsible for delivering exceptional service to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesCustomer Service Delivery:...


  • Cramlington, Northumberland, United Kingdom Pure Fishing Full time

    About Pure Fishing:Pure Fishing is a leading global provider of fishing tackle, lures, rods, and reels with a diverse portfolio of brands.Our mission is to deliver exceptional customer experiences through innovative products, superior services, and a passionate team.We are dedicated to helping anglers and customers achieve their goals through leading brands...


  • Cramlington, Northumberland, United Kingdom Pure Fishing Full time

    About Pure Fishing:Pure Fishing is a leading global provider of fishing tackle, lures, rods, and reels with a diverse portfolio of brands.Our mission is to deliver exceptional customer experiences through innovative products, superior services, and a passionate team.We are dedicated to helping anglers and customers achieve their goals through leading brands...


  • Cramlington, Northumberland, United Kingdom Pure Fishing Full time

    About Pure FishingPure Fishing is a leading global provider of fishing tackle, lures, rods, and reels with a diverse portfolio of brands.Our MissionWe strive to deliver exceptional experiences for anglers and customers through innovative products, superior services, and a passionate team.Job SummaryAs a key member of our Customer Service team, you will be...