HR Service Delivery Specialist

1 week ago


London, Greater London, United Kingdom Owen Reed Full time

About the Role

Owen Reed requires an HR Operations Assistant to deliver effective HR operations services. This individual will work closely with the HR team to ensure seamless day-to-day operations.

Key Responsibilities

  1. Manage HR Inbox: Coordinate employee queries, allocate tasks, respond using standard templates, and escalate complex matters.
  2. Administer HR Systems: Maintain PeopleSoft databases, conduct weekly audits, provide guidance on PeopleSoft usage, and ensure technical issues are addressed promptly.
  3. Process Payroll: Update PeopleSoft with payroll data changes, prepare and validate monthly payroll information, run Deduction Calculation and timesheet reconciliation processes, and investigate queries.
  4. Provide General Support: Assist the HR operations team, aid with process documentation, screen phone calls, record messages, schedule meetings, manage diaries, and take meeting notes.

Essential Skills and Qualifications

  • Bachelor's degree in a relevant field.
  • Excellent communication and organizational skills.
  • Ability to work accurately and efficiently in a fast-paced environment.


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