Wellness and Customer Service Specialist

3 weeks ago


Broadway, United Kingdom The Lygon Arms Full time
Role Overview: Spa Attendant

The Lygon Arms Hotel seeks a skilled Spa Attendant to provide exceptional customer service and maintain high standards of cleanliness and hygiene in the spa area.

Main Job Responsibilities:
  • Maintaining a clean and safe environment in the spa, including changing rooms and pool facilities.
  • Conducting regular checks on fitness equipment and reporting any maintenance faults.
  • Providing outstanding customer service and resolving guest queries efficiently.
  • Managing pool testing and maintaining accurate records to ensure high-quality water standards.
What We Offer:
  • A competitive annual salary of £24,960.
  • An annual service charge circa £2,500 (non-contractual).
  • Meals provided during working hours.
  • Cashback healthcare cover after a probationary period.
  • Ongoing career development opportunities.
  • Generous friends and family rate at Iconic Luxury Hotels.
  • Discounts on spa treatments and products.
  • Refer a friend incentive scheme.
  • Regular team social events and seasonal gifts.


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