Spa Service Specialist

4 days ago


Broadway, United Kingdom The Lygon Arms Full time
Spa Service Specialist

We are seeking a highly motivated and detail-oriented Spa Service Specialist to join our team at The Lygon Arms Hotel in Broadway, Worcestershire. This is an excellent opportunity for someone who is passionate about delivering exceptional customer service and maintaining the highest standards of hygiene and cleanliness.

Key Responsibilities:

  • Ensure the spa area is clean and well-maintained, adhering to strict health and safety guidelines.
  • Maintain the cleanliness of changing rooms, swimming pools, and surrounding areas.
  • Assist guests with queries and provide exceptional customer service.
  • Monitor and maintain pool water records and ensure proper filing.
  • Report any faults or maintenance issues to the Spa Manager.

What We Offer:

  • A competitive annual salary of £24,960.
  • Annual service charge circa £2,500 (non-contractual).
  • Meals included on duty.
  • Employee recognition awards.
  • Cashback healthcare cover after probation.
  • Continued career development with recognised training providers.
  • Generous friends and family rate at Iconic Luxury Hotels.
  • 25% discount on all food and beverage.
  • Discount on spa treatment and products.
  • Refer a friend incentive.

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