Customer Service Representative

4 days ago


Broadway, Worcestershire, United Kingdom Super Technology Solutions, Inc. Full time
Job Title: Customer Service Representative

We are seeking a customer-focused professional to join our team at Super Technology Solutions, Inc. as a Customer Service Representative.

Company Overview:
Super Technology Solutions, Inc. is a leading provider of innovative medical products and technologies. We pride ourselves on delivering exceptional quality and value while upholding our commitment to customer service.

Job Description:
The ideal candidate will possess strong communication skills, the ability to work in a fast-paced environment, and a passion for delivering exceptional customer experiences.

Responsibilities:
* Assist customers with inquiries on various issues, including new orders, order returns, and tracking orders.
* Support sales team with administrative tasks, such as updating accounts, obtaining product information, and processing return requests.
* Monitor customer sales activity and maintain business relationships.
* Research and recommend products, services, and policy changes.
* Resolve customer complaints by investigating problems and making recommendations.
* Stay up-to-date on the latest medical products and technologies, including industry trends.

Requirements:
* Previous phone experience in sales, sales support, or customer service.
* Ability to work with high-profile customers and maintain professional relationships.
* Knowledge of the medical supply industry is a plus.

We offer a competitive salary of $55,000 per year, depending on location and experience.

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