Customer Service Supervisor

4 days ago


Broadway, Worcestershire, United Kingdom Lygon Arms Full time
About the Role

This is an exciting opportunity for a motivated and enthusiastic individual to take on the role of Reception Manager at our luxury country hotel. As part of our Front Office team, you will be responsible for managing all aspects of reception operations, including staff welfare and development, meeting attendance, guest satisfaction, and technical proficiency.

You will be passionate about delivering exceptional customer service and have a genuine desire to exceed guest expectations. Your ability to remain calm and composed during difficult situations in a busy environment will be invaluable.



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