Financial Services Coordinator

2 days ago


Broadway, Worcestershire, United Kingdom TD Bank, N.A. Full time
Company Overview
TD Bank, N.A. is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD.

Job Description:
The Banking Administrator works in a TD Store location and plays a key role in delivering legendary customer experiences while processing everyday banking transactions with accuracy and efficiency while also educating customers on TD's products and services or referring them to a partner for specialized solutions. This role is responsible for executing TD's Brand promise to customers by consistently executing appropriate behaviors to deliver a Legendary Customer experience in the Store.

Key Responsibilities:
  • Processes cash transactions such as cashing checks, verifying currency, balancing cash drawer, and night deposits with a high level of accuracy.
  • Understands customer preferences with banking (when and how they want) and educates customers on self-service/digital options that meet their needs.
  • Ensures compliance when completing operational activities in accordance with company guidelines and regulations such as Bank Secrecy Act and Patriot Act to minimize risk and protect the customer.
  • Verifies customers' identities by following customer authentication policies & procedures.
  • Balances cash drawers Automated Teller machines (ATMs) and Teller Cash Dispensers (TCDs)/ Teller Cash Recyclers (TCRs) as necessary.
  • Follows all security and audit measures to minimize potential loss.
  • Utilizes bank tools and processes to detect, address and prevent fraud.

Requirements:
This role requires the ability to work during operating hours to include weekends, evenings, holidays as scheduled, Domestic Travel – Occasional, International Travel – Never, Operating standard office equipment - Continuous, Moving safely in confined spaces – Occasional, Reading, writing and comprehending instructions – Continuous.

Estimated Salary: $45,000 - $60,000 per year.

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