Residential Reception Supervisor

22 hours ago


Broadway, Worcestershire, United Kingdom Lygon Arms Full time

We are seeking a skilled Residential Reception Supervisor to join our team at the Lygon Arms. This charming hotel offers a range of amenities, including a tranquil spa, 86 unique bedrooms, and secluded gardens. Our ideal candidate will have excellent communication skills and be able to provide exceptional customer service.

Key benefits include:

  • A competitive annual salary of £34,320
  • Service charge paid monthly - circa £3,000 per annum (non-contractual)
  • Free team meals included on duty
  • Awards of Excellence recognition
  • Length of service gifts
  • Cashback healthcare cover after probation
  • Continued career development with recognised training providers
  • Team Rate at our Iconic Hotels
  • Generous friends and family rate at Iconic Luxury Hotels
  • 25% discount on all Food and Beverage
  • Discount on Spa treatment and products
  • Refer a friend incentive
  • Cycle to work scheme
  • Employee assistance programme
  • Team social events, seasonal gifts and much more

In this role, you will be responsible for:

  • Ensuring the smooth operation of the front office, including managing room allocations and resolving guest complaints
  • Coordinating staff rotas and conducting regular performance reviews


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