IT Professional Development Role
3 days ago
**About the Company:**
Baltic Apprenticeships is a leading provider of apprenticeship training, committed to delivering high-quality education and career development opportunities. Our mission is to empower individuals to reach their full potential through hands-on learning and mentorship.
**Job Summary:**
We are seeking a motivated and tech-savvy individual to join our team as an IT Apprentice. In this role, you will provide first-line support to our schools, resolving hardware and software issues, and working on network architecture to enhance your skills and reach your true potential.
**Responsibilities:**
- Provide 1st line IT support through our ticketing system
- Troubleshoot IT issues efficiently to minimize downtime
- Work on various network architectures
- Support troubleshooting hardware and software issues
**Requirements:**
- Grade 4/C in Maths and 5/C in English GCSE
- Good verbal and written communication skills
- Excellent organizational skills
- Passion for IT
- Experience with IT & Data Input skills (e.g., Word, Excel)
**Benefits:**
- Annual leave: 27 days + Bank Holidays
- Salary: £12,506 (moving to NMW for age after year 1)
- Monday - Thursday: 8 AM - 4 PM / Friday: 8 AM - 3:30 PM
- Platinum accreditation for Investors in People
**Training and Development:**
This apprenticeship provides the skills, qualification, and experience needed to become an effective IT Support Technician. You will work towards your Level 3 IT Apprenticeship, delivered by our expert training team at Baltic Apprenticeships.
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