IT Service Delivery Specialist

4 weeks ago


London, Greater London, United Kingdom Xpertise Recruitment Full time £30,000 - £35,000
Job Summary

We are seeking a skilled IT Service Delivery Specialist to join our team at Xpertise Recruitment. As a key member of our IT Infrastructure and Operations team, you will provide 1st/2nd line support to our clients, ensuring the smooth operation of their IT systems.

**Key Responsibilities**

* Provide day-to-day and project support to employees, dealing with issues regarding IT equipment and services such as mobile devices, printers, PCs, servers, networks, and telephony.
* Work with outsourced vendors to resolve issues, coordinating and owning IT problems, alongside supporting the department with other IT-related issues.
* Act as a key point of contact between employees, the ICT Services team, and 3rd party specialist partners.

**Requirements**

* Relevant previous experience in a 1st/2nd line support role, providing on-site and remote support.
* Microsoft Office & Windows desktop environment experience.
* Experience with network connectivity, WIFI connections, tethering computers to phones.
* Familiar with BYOD, phones, and tablets in a corporate environment.
* Experience with building, configuring, and troubleshooting Laptops/PC, Mobile phones, printers, and tablets.

**What We Offer**

* A great opportunity to work with a global food and manufacturing company.
* A hybrid working environment, with the flexibility to work from home and in the office.
* The chance to develop your skills and experience in a dynamic and supportive team.

**How to Apply**

If you are interested in this opportunity, please get in touch with us at Xpertise Recruitment.

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