Leadership Team Member

1 month ago


Canterbury, Kent, United Kingdom Bubble Citea Full time
Bubble Citea - Leadership Team Member - Store Operations

We are seeking an experienced and skilled Leader to join our Bubble Citea team as a Store Manager. This role is ideal for individuals who possess excellent leadership skills, the ability to multitask, and a passion for delivering exceptional customer experiences.

About Us

BUBBLE CITEA is a renowned bubble tea brand with a strong commitment to providing high-quality drinks and outstanding customer service. Our mission is to continuously innovate and improve our services to create memorable experiences for our customers.

Job Description
  • Deliver Excellent Customer Service: Ensure high levels of customer satisfaction by providing prompt and courteous service.
  • Manage Store Operations: Oversee daily operations, ensuring efficiency and profitability in all aspects of store management.
  • Administration Duties: Set sales quotas, manage KPIs, and oversee performance management, sales, and financial reports.
  • Health and Safety: Protect employees and customers by enforcing regulatory policies and guidelines, including food safety and sanitation regulations.
  • Inventory Management: Monitor inventory levels and order new items to ensure efficient supply chain management.
  • Quality Standards: Maintain quality standards in customer service and health and safety.
Requirements
  • Leadership Experience: Minimum 1-2 years of experience in a managerial/supervisor role, driving a high-sales culture in a fast-paced industry.
  • Flexibility: Ability to work flexible hours, including evenings, weekends, or holidays.
  • Strong Leadership Skills: Proven track record of building and leading high-performing teams.
What We Offer
  • Career Growth Opportunities: Numerous opportunities for career progression within the BUBBLE CITEA Family.
  • Staff Discount Scheme: Enjoy discounts on our delicious bubble tea drinks.
  • Ongoing Training: Receive thorough training to ensure a smooth integration into our team.
  • Bonus Scheme: Participate in our bonus scheme for outstanding performance.

The estimated salary for this role is $45,000 - $60,000 per annum, based on location and experience. If you're passionate about delivering exceptional customer experiences and leading high-performing teams, we encourage you to apply.


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