Food and Beverage Service Manager

1 month ago


Ware, United Kingdom Hanbury Manor Marriott Hotel & Country Club Full time
Job Summary

As a Food Services Supervisor at Hanbury Manor Marriott Hotel & Country Club, you will be responsible for ensuring that our staff is working together as a team to deliver exceptional service to our guests. This includes inspecting the grooming and attire of staff, completing opening and closing duties, and monitoring dining rooms for seating availability, service, safety, and wellbeing of guests.

About the Role

We are looking for an experienced and skilled individual who can assist management in hiring, training, scheduling, evaluating, counselling, disciplining, and motivating and coaching employees. You will also serve as a role model and first point of contact for the Guarantee of Fair Treatment/Open Door Policy process.

Responsibilities
  • Ensure staff is working together as a team to ensure optimum service and that guest needs are met.
  • Inspect grooming and attire of staff and rectify any deficiencies.
  • Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc.
  • Inspect storage areas for organization, use of FIFO, and cleanliness.
  • Complete scheduled inventories and stock and requisition necessary supplies.
  • Monitor dining rooms for seating availability, service, safety, and wellbeing of guests.
  • Complete work orders for maintenance repairs.
Requirements
  • Assist management in hiring, training, scheduling, evaluating, counselling, disciplining, and motivating and coaching employees;
  • Serve as a role model and first point of contact for the Guarantee of Fair Treatment/Open Door Policy process;
  • Follow all company and safety and security policies and procedures;
  • Report accidents, injuries, and unsafe work conditions to manager;
  • Complete safety training and certifications.
What We Offer

We offer a competitive salary, 20 days holiday (pro rata) increasing after each year of service, 50% discount on food and beverage, access to leisure club, length of service rewards, monthly/yearly recognition schemes, and much more

Salary Range

We estimate the salary range for this position to be £35,000 - £45,000 per annum, depending on experience.



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