Food and Beverage Director
3 weeks ago
About Us
Hanbury Manor Marriott Hotel & Country Club is a luxury hotel located in the heart of Ware, Hertfordshire. We pride ourselves on delivering exceptional hospitality and providing our guests with unforgettable experiences.
Job Description
We are seeking an experienced Restaurant and Bar Manager to join our team. As a key member of our Food and Beverage department, you will be responsible for overseeing the day-to-day operations of our restaurants and bars, ensuring that our high standards of service and quality are consistently met.
About the Role
- Manage the overall operation of our food and beverage outlets, including restaurant, cocktail bar, Oak Hall, Vardon's Bar, and Room Service
- Line manage F&B leaders and service experts, understanding their roles well enough to perform duties in their absence
- Provide excellent customer service, responding proactively to guest concerns and upholding our brand's service culture
- Drive alignment among employees, team leaders, and managers to achieve our service culture
- Ensure associates receive continuous training on service excellence and menu knowledge through digital learning zones and in-person training
- Guide and direct associates, setting performance standards and monitoring performance
- Support the Director of Food and Beverage (DOFB) with recruitment and retention processes
- Cultivate developmental needs among associates, coaching, mentoring, or helping them improve their knowledge or skills
- Foster effective communication within the department through handovers, meetings, and briefings
Requirements
To succeed in this role, you will need:
- A high school diploma or equivalent, with 4 years of experience in food and beverage, culinary, or related fields
- Alternatively, a 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major, with 2 years of experience in food and beverage, culinary, or related fields
What We Offer
- A competitive salary of £45,000 - £60,000 per annum, depending on experience
- Service charge and bonus opportunities
- 50% discount on food and beverage at our hotel
- 30% discount on golf and spa retail products
- Access to our leisure club
- Length of service rewards and invitations to afternoon teas
- Monthly/yearly recognition schemes
- Training opportunities both internally and externally
- Worldwide career opportunities within Marriott hotels
- Discounted associate room rates for yourself and friends/family
- Professional learning and development opportunities
- Free meals on duty and free uniform
- Free car parking
- Play golf for free and preferential rates for family and friends
- Pension scheme
- Cycle to work scheme
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