Food & Beverage Apprentice

7 months ago

Ware, United Kingdom Marriott International, Inc Full time

**Job Number** 24022049

**Job Category** Administrative

**Location** Hanbury Manor Marriott Hotel & Country Club, Ware, Hertfordshire, HERTFORDSHIRE, United Kingdom VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

With its fragrant walled gardens, stately Jacobean country house & 200 acres of Hertfordshire parkland, the historic **Hanbury Manor Marriott Hotel & Country Club** makes a lasting impression. **Marriott International the world’s largest hotel company** with more than 500 global locations and 600,000 associates worldwide is redefining the art of hosting so that our guests can travel brilliantly. Combining old school, classic elegance and impressive grandeur with a contemporary, holistic approach, Hanbury Manor Marriott delivers premium choices, sophisticated style, and well-crafted experiences for the discerning.

**Explore our very big world.**

An exciting opportunity to start your career journey with Marriott International Come and join our Food & Beverage team at Hanbury Manor Marriott Hotel & Country Club and develop your career while providing a professional and energetic service to our members and hotel guests.

You deserve a career that fulfills your purpose. You deserve to dream without limits. Be a part of something bigger than yourself, join a team where everyone has a voice. Be inspired by what’s possible and discover your own future. Begin your purpose, belong to a global community, and become the best version of you. At Marriott...Be you.

**The impact you’ll make.**

Breakfast, lunch or dinner, the best meals aren’t just made by our brilliant chefs. They’re made even more memorable by the great service our guests enjoy. As one of our Food & Beverage Apprentice’s, you’ll make sure you know every dish on the menu, so you can make recommendations and answer any questions customers may have. You’ll make sure their food and drinks are served quickly, efficiently and with a smile - and if there are any issues, you’ll deal with them right away. Thanks to you, our guests will feel well-fed, happy and wanting to come back for more.

**What you’ll do**

Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique - with food and drinks on the side. Our team take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around, managing the menu (read and visually verify information), and taking a hands-on approach to work. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts - to get it right for our guests and our business each and every time.

You’ll work alongside a team of passionate individuals with many years of experience, you will be allocated a work place mentor to help support you in the workplace. You will be learning skills such as:

- Take guests’ food and beverage orders and process these through MICROS
- Learn how to correctly set tables, clear plates and carry food and beverages
- Make recommendations on menu items and taking opportunities to upsell where appropriate
- Ensure that all customers enjoy quick and efficient service, and check with them that the meal is meeting their expectations
- Ensure that the restaurant is set up and ready for each service period
- Take responsibility for ensuring the overall cleanliness of the restaurant and buffet area
- Learn about the variety of drinks on offer
- Learn how to serve drinks correctly and with the correct garnish

**What we’re looking for**
- A warm, people-oriented demeanour
- A team-first attitude
- A gift for paying attention to the smallest details

**Perks you deserve.**

You’ll be supported in and out of the workplace through:

- Discounts on hotel rooms, gift shop items, food and beverage
- Learning and development opportunities
- Recognition programs
- Wellbeing programs
- Encouraging management
- Team-spirited colleagues
- Meals at work
- Uniform
- 20 days holiday increasing with service plus bank holidays.
- Free gym access

With this role you will be working 40 hours per week over 5 days, including weekends with a variety of early and late shifts and your learning time as well.

**Come and join us today, and become part of the Marriott family.**

Marriott Hotels strive to elevate the

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