Senior Administrator for GP Practice
4 weeks ago
We are seeking a highly skilled and experienced Senior Administrator to join our team at the NHS. The successful candidate will be responsible for providing high-level administrative support to the Practice, including liaising with CSU, SystmOne, and the registration authority for IT and Smart card queries.
The ideal candidate will have at least three years of experience working in a GP Practice administrative role, with a proven ability to manage a team and experience in complaints management. They will also be proficient in using Word, Excel, and PowerPoint to a high level and have experience of GP clinical software SystmOne.
The successful candidate will be responsible for providing a main contact with the CCG and other external organisations, distributing mail appropriately and in a timely fashion. They will also use SystmOne clinical system to run searches and reports to complete payment claims, and be responsible for HR and logistical management of the administrative team.
The role will also involve recording staff holidays, absence, and training, organising staff training sessions, and booking staff onto courses. The successful candidate will also be responsible for keeping the practice website, intranet, leaflets, and information up to date, and drafting and sending letters using large-scale mail merge.
Additionally, the successful candidate will be responsible for interrogating data for audit purposes, providing and maintaining information required for public health targets, and answering complaints in liaison with the partners.
The ideal candidate will have a good understanding of general practice and primary care, and be able to demonstrate knowledge of confidentiality, safeguarding, and health and safety.
Requirements
- At least three years of experience working in a GP Practice administrative role
- Proven ability to manage a team
- Experience in complaints management
- Proficient in using Word, Excel, and PowerPoint to a high level
- Experience of GP clinical software SystmOne
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