IT Help Desk Professional

2 weeks ago


Brighton, Brighton and Hove, United Kingdom In Technology Group Full time

In Technology Group is seeking a talented IT Help Desk Professional to join their team based in Brighton. As a vital part of the organization's technical support structure, this individual will play a crucial role in delivering outstanding customer service and resolving complex technical issues.

About the Role

Key responsibilities include:

  • Diagnosing problems efficiently and providing effective solutions
  • Maintaining a high level of product knowledge and expertise
  • Collaborating with cross-functional teams to drive client satisfaction

To succeed in this role, you'll need strong analytical skills, excellent communication abilities, and a passion for delivering top-notch customer service.



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