Customer Service Representative
3 weeks ago
About the Role
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Booker Wholesale. As a key member of our branch team, you will play a vital role in delivering exceptional customer experiences and ensuring that our customers receive the highest level of service.
Main Responsibilities
As a Customer Service Representative, you will be responsible for:
- Providing excellent customer service and support to our customers
- Working closely with colleagues to maintain a clean, safe, and organized store environment
- Processing transactions and managing cash handling procedures
- Assisting with stock management and inventory control
- Participating in visual merchandising and store displays
Requirements
To be successful in this role, you will need to possess:
- A strong customer service ethos and a passion for delivering exceptional customer experiences
- Excellent communication and interpersonal skills
- Ability to work effectively in a fast-paced environment
- Basic math skills and attention to detail
- Flexibility to work a variety of shifts, including weekends and evenings
What's in it for you?
As a Customer Service Representative at Booker Wholesale, you will have the opportunity to develop your skills and knowledge in a dynamic and supportive environment. You will also receive a competitive salary and benefits package, including:
- A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year
- Access to our annual Save As You Earn share scheme
- Retirement savings plan (pension) - save up to 5% and Booker will match your contribution
- Life Assurance - You are covered for death in service life cover of up to three times annual pay
- Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme for you and your family
We are an equal opportunities employer
At Booker Wholesale, we are committed to being an inclusive and diverse employer. We welcome applications from all qualified candidates and are committed to providing equal opportunities for all employees and job applicants.
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