Customer Service Representative

2 weeks ago


High Wycombe, Buckinghamshire, United Kingdom Origin Full time

About the Role

We are seeking a skilled Customer Service Representative to join our team at Origin. As a key member of our Partner Services team, you will be responsible for providing exceptional support to our clients, ensuring their satisfaction and building strong relationships.

Key Responsibilities

  • Provide timely and effective support to clients through various communication channels.
  • Address customer concerns and issues promptly, ensuring their satisfaction and loyalty.
  • Process orders efficiently and accurately, ensuring seamless transactions for our valued clients.
  • Collect valuable feedback from clients to help us improve and enhance their experience.
  • Contribute to various projects, including training and showroom planning.

Requirements

  • Previous experience in a similar role, with excellent telephone manner and problem-solving skills.
  • GCSE or equivalent grade A-C in math and English, demonstrating commitment to excellence in communication and problem-solving.
  • Proficiency in Outlook and MS Office, especially Excel, with ability to adapt and learn in any setting.
  • Exceptional written and verbal communication skills, with a customer-focused mindset and meticulous attention to detail.

About Origin

At Origin, we're passionate about delivering exceptional products and services that exceed our clients' expectations. We're looking for someone who shares our values of excellence, professionalism, and teamwork, and is eager to make a meaningful impact in our company.



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