Customer Service Specialist

2 weeks ago


Castleford, Wakefield, United Kingdom Betfred Group Full time
About the Role

As a retail colleague at the Betfred Group, you will play a pivotal role in making sure that our shops offer a warm and welcoming environment for customers to place bets, watch live sports, and play gaming machines.

This is an exciting opportunity to join a dynamic team and contribute to the success of our business. You will be working in a fast-paced environment, processing customers' bets, maintaining shop standards, and providing excellent customer service.

Key Skills and Qualifications
  • Excellent communication and interpersonal skills.
  • Able to work in a fast-paced environment and maintain high levels of productivity.
  • Friendly and approachable demeanor.
  • Ability to work independently and as part of a team.
Why Work With Us?

We offer a range of benefits and perks to our employees, including flexible scheduling, bonuses, and incentives, secure pension contributions, and enhanced maternity and paternity pay.

We also provide comprehensive assistance, holistic wellbeing tools, and prioritise mental wellbeing. Our employees' financial stability and wellbeing are at the forefront of our minds, and we strive to provide a supportive and inclusive work environment.

Salary and Benefits

The estimated salary for this role is around £28,000-£35,000 per annum, depending on location and experience. We offer a range of benefits, including flexible scheduling, bonuses, and incentives, secure pension contributions, and enhanced maternity and paternity pay.



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