Customer Service Director

4 days ago


Castleford, Wakefield, United Kingdom Solus Accident Repair Centres Full time

We are seeking a highly skilled Customer Service Director to lead our Customer Service department at Solus Accident Repair Centres.

About the Role

The successful candidate will be responsible for promoting Solus and Aviva values, principles, and goals. They will mentor and lead a team with a focus on customer satisfaction while creating a supportive and collaborative environment.

Key Responsibilities:

  • To lead our Customer Service department, demonstrating our values and work principles, and those of Aviva.
  • Working together to create a supportive and collaborative team working environment.

Requirements

We are looking for a motivated individual who can inspire and motivate their team to deliver exceptional customer service. The ideal candidate will have experience in leading teams and a proven track record of achieving high customer satisfaction levels.

Salary and Benefits

The salary for this position is estimated to be £45,000 - £60,000 per annum, depending on experience. In addition to a competitive salary, we offer a range of benefits including a pension scheme, life insurance, and 25 days annual leave.



  • Castleford, Wakefield, United Kingdom Kion Group AG Full time

    Job RoleWe have an exciting opportunity for a Regional Customer Service Director to join our team in Castleford, United Kingdom.This role involves managing regional customers and workshops to deliver exceptional customer service. The successful candidate will be responsible for liaising with workshops and Asset Controllers to schedule workload that meets...


  • Castleford, Wakefield, United Kingdom Junction 32 Shopping Full time

    Job DescriptionWe are seeking a highly skilled Customer Service Supervisor to join our team at Junction 32 Shopping. In this role, you will be responsible for providing exceptional customer service and ensuring that customers leave our store satisfied. You will also contribute to the development of new customer service initiatives and provide feedback to...


  • Castleford, Wakefield, United Kingdom Frasers Group Full time

    Lead Our Castlford Showroom:We are looking for an experienced and dynamic leader to join our team at Sofa.com.The successful candidate will have a proven track record of delivering exceptional customer experiences and driving sales growth.Manage Sales Teams: Lead a team of sales associates to achieve sales targets and provide excellent customer...


  • Castleford, Wakefield, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We're looking for a skilled Customer Service Representative to join our team at beBee Professionals. As a key member of our team, you'll provide exceptional customer service and support, while contributing to our operational success.Key Responsibilities:Engage with customers, providing service and support.Participate in all aspects of the operational...


  • Castleford, Wakefield, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a skilled Customer Service Representative to provide exceptional support to our customers. The ideal candidate will have excellent communication skills and be able to handle high-volume queries with ease.Responsibilities:Provide accurate information regarding products and services.Resolve customer issues efficiently and escalate when...


  • Castleford, Wakefield, United Kingdom beBee Professionals Full time £20,000 - £25,000

    Role SummaryWe are seeking a highly motivated and customer-focused Sales Assistant to join our retail team in Castleford, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key ResponsibilitiesCustomer Service: Greet and assist customers with product...


  • Castleford, Wakefield, United Kingdom beBee Professionals Full time £25,000 - £35,000

    Job SummaryWe are seeking a highly motivated and enthusiastic Team Member to join our dynamic team at beBee Professionals in Castleford. As a key member of our operational team, you will play a vital role in delivering exceptional customer service and contributing to our business success.Key ResponsibilitiesProvide outstanding customer service and support to...


  • Castleford, Wakefield, United Kingdom Screwfix Full time

    Overview of the RoleWe are seeking a highly skilled Retail Sales Associate to join our team at Screwfix. This role is ideal for individuals who possess excellent customer service skills and are eager to work in a fast-paced retail environment.The successful candidate will be responsible for providing exceptional customer service, maintaining store standards,...


  • Castleford, Wakefield, United Kingdom Next Full time

    About NextThis is a fantastic opportunity to work with a dynamic retail company like Next, where you can develop your skills and knowledge in a fast-paced store environment. Salary: £9.50 per hourYou will be working 6.5 hours per week on Fridays from 17:00 to 20:00 and Saturdays from 09:00 to 12:30.Job Description: As a Sales Team Member, you will provide...


  • Castleford, Wakefield, United Kingdom Sites Full time

    Customer Service RoleWe are seeking a skilled Customer Service Representative to join our team at Sites. As a Sales Advisor, you will be responsible for delivering outstanding customer service and maintaining impeccable store standards.Key Responsibilities:Provide accurate product information and stock availability to customersPromote our multi-channel...


  • Castleford, Wakefield, United Kingdom Motorpoint Ltd Full time

    Job SummaryWe are looking for a dedicated Frontline Customer Service Agent to join our team. In this role, you will deliver exceptional customer service, manage administration tasks, and work as part of a team to achieve customer service goals.Key Responsibilities:Deliver exceptional customer service via telephone and face-to-face interactionsManage...


  • Castleford, Wakefield, United Kingdom WSH Group Full time

    We are currently seeking a highly experienced Restaurant Operations Director to join our team at the WSH Group. As an Executive Chef, you will be responsible for overseeing the day-to-day operations of our kitchens, including menu planning, inventory management, and staff supervision.You will work closely with our team to develop and implement new ideas,...


  • Castleford, Wakefield, United Kingdom Screwfix Direct Ltd Full time

    Retail Sales Role OverviewWe are seeking a Retail Sales professional to join our team at Screwfix Direct Ltd.Expected salary: £24,500 per year (including location allowance), paid 20 hours and 8 hours per week. Availability: Required on both weekdays and weekends.Job Responsibilities:Sales Support: Provide excellent customer service, assist customers with...


  • Castleford, Wakefield, United Kingdom beBee Professionals Full time £20,000 - £25,000

    We are looking for a Retail Customer Service Representative to provide excellent customer service and support the store's operations in Castleford, United Kingdom.Key Responsibilities:Assist customers with product selection and provide product knowledge and advice.Operate the cash register and handle transactions accurately.Maintain the store's visual...


  • Castleford, Wakefield, United Kingdom M Group Services Limited Full time

    In order to succeed in this challenging and rewarding role, we are seeking an experienced Maintenance Controller with a proven track record of delivering results-driven maintenance programs that meet or exceed SLAs. As a key member of our operations team, you will be responsible for managing a range of tasks, including statutory inspections, cost...


  • Castleford, Wakefield, United Kingdom whitbread Full time

    We're currently recruiting in our Castleford Premier Inn. As the friendly face of our hotel, use your fun personality and customer service skills to welcome guests. Help them rest easy from check-in – be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect.This role will require weekday, weekend and evening...


  • Castleford, Wakefield, United Kingdom Screwfix Direct Ltd Full time

    Screwfix Direct Ltd is an award-winning company that offers a competitive salary and a range of benefits to its employees. As a Retail Assistant, you will play a key role in making sure our customers are happy and satisfied with their shopping experience.Key ResponsibilitiesWelcoming Customers: Host customers into your store, understand their needs, guide...


  • Castleford, Wakefield, United Kingdom Next Full time

    About the Role:To excel as a Sales Team Member at Next, you will:Provide fast and friendly service to our customers, helping them find the perfect products.Share your passion and knowledge about our amazing products.Work in all areas of the store, including sales floors, stockrooms, and processing deliveries.Take control of your own development.About...


  • Castleford, Wakefield, United Kingdom Sporting House Full time

    Job OverviewAt Sporting House, we are seeking an experienced Swimming Operations Director to lead our leisure management team in delivering exceptional swimming lessons and customer experiences. As a key member of our senior management team, you will be responsible for overseeing the day-to-day operations of our centres, including programme planning, team...


  • Castleford, Wakefield, United Kingdom Tesco Full time

    About the RoleWe are seeking a Customer Service Representative to join our team in Castleford Express. As a key member of our store team, you will be responsible for delivering excellent customer service and providing a positive shopping experience.Key Responsibilities:Develop strong relationships with customers and provide personalized service to meet their...