Customer Service Specialist

2 weeks ago


Castleford, Wakefield, United Kingdom Screwfix Direct Ltd Full time
Retail Sales Role Overview

We are seeking a Retail Sales professional to join our team at Screwfix Direct Ltd.

Expected salary: £24,500 per year (including location allowance), paid 20 hours and 8 hours per week. Availability: Required on both weekdays and weekends.

Job Responsibilities:
  • Sales Support: Provide excellent customer service, assist customers with product queries, and maintain store standards.
  • Team Collaboration: Work effectively with the team to achieve sales targets, share knowledge, and support each other in delivering exceptional customer experiences.
About You:
  • You have strong communication skills, a positive attitude, and excellent interpersonal skills.
  • You are willing to learn and work hard to succeed.
  • You are flexible, reliable, honest, and enthusiastic.
Benefits:
  • Competitive annual salary of £24,500
  • 28 days annual leave (including Bank Holidays)
  • Award-winning company pension scheme
  • Life cover
  • Discounts with Screwfix and B&Q
  • Discounted healthcare
  • Company share save schemes
  • Excellent training and ongoing development

*Hourly rates may include a location allowance, reviewed annually.

Screwfix is an equal opportunities employer and welcomes applications from all qualified candidates.



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