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Resident Liaison Officer

2 months ago

Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Anglian Home Improvements Full time

Job Summary:

We are seeking a highly skilled Resident Liaison Officer to join our team at Anglian Home Improvements. As a key member of our commercial division, you will play a vital role in ensuring customer satisfaction and resolving issues in a timely manner.

Key Responsibilities:

  • Act as a liaison between customers and our commercial building team to resolve any issues or concerns.
  • Communicate effectively with customers to understand their needs and provide solutions.
  • Work closely with our Contracts Manager to ensure customer issues are resolved efficiently.
  • Contribute to the growth and development of our commercial division by identifying opportunities for improvement.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving skills and attention to detail.
  • Experience in a customer-facing role, preferably in a commercial building or construction industry.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.