Investment Portfolio Manager

3 weeks ago


Norwich, Norfolk, United Kingdom Schroders Full time
About the Role: We are seeking a skilled Investment Support Manager to join our team in EMEA Operations and Technology Operations. This role is responsible for managing daily service provision and support supervision of Aladdin with the external supplier BRS. The ideal candidate will have experience managing relationships with third-party suppliers, specifically within asset management software environments.

Your Responsibilities:
  1. Manage the daily service provision and support supervision of Aladdin with the external supplier BRS
  2. Handle second-line Aladdin-related enquiries globally with a primary focus in the EMEA region
  3. Troubleshoot user enquiries and direct them accordingly
  4. Address Aladdin issues/incidents and liaise with stakeholders for resolution
  5. Be the primary escalation point to BRS for critical business issues
  6. Mentor, coach and enhance team members' skills

Experience & Qualifications Required:
  1. Experience managing relationships with third-party suppliers, specifically within asset management software environments
  2. Experience within the front office environment of an asset management firm is a must
  3. Rigorous understanding of fund management business and Order/Trade workflow
  4. Technical proficiency and broad understanding of a range of investment products
  5. Proven capability to define and document business problems in a complex investment environment
  6. Strong communication skills and the capacity to operate under pressure

Estimated Salary: £60,000 - £80,000 per annum, depending on experience.

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