Reservation Coordinator
6 hours ago
We are seeking a skilled Reservation Agent to join our team at Novotel Liverpool City Center. As a key member of our front desk team, you will be responsible for managing reservations, ensuring a seamless and efficient booking process, and providing exceptional customer service.
Key Responsibilities- Manage reservations received via phone, fax, internet, and email
- Drive and optimize room sales in line with our brand and hotel policies
- Provide guests with a warm welcome and exceptional assistance
- Accurately enter reservation details and communicate crucial information to relevant staff members
- Confirm reservations with meticulous attention to detail and collaborate effectively with other hotel departments
You will liaise with the hotel's various departments on customer requests and be a recognized "facilitator" within the establishment. You will also be responsible for building customer loyalty and ensuring a positive experience for our guests.
Benefits- Employee benefit card offering discounted rates at Accor worldwide up to 70% off
- Free Bonus Breaks Voucher (complimentary stays in UK)
- Friends & Family Rates
- 28 days of paid holidays per year (pro rata)
- Eye Test Vouchers
- Learning programs through our Academies
- Cycle to work scheme
- Employee Vivup program with direct access to GP, high street discounts and many more
- Discounted or free food
- Work based Pension
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Reservation Coordinator
1 day ago
Liverpool, Liverpool, United Kingdom AccorHotel Full timeJob SummaryWe are seeking a highly organized and detail-oriented Reservation Agent to join our team at AccorHotel. As a key member of our front desk team, you will be responsible for managing reservations and ensuring a seamless booking process for our guests.Key ResponsibilitiesReservation Management: Accurately enter reservation details and communicate...
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Reservation Coordinator
1 day ago
Liverpool, Liverpool, United Kingdom AccorHotel Full timeJob SummaryWe are seeking a highly organized and detail-oriented Reservation Agent to join our team at AccorHotel. As a key member of our front desk team, you will be responsible for managing reservations and ensuring a seamless booking process for our guests.Key ResponsibilitiesReservation Management: Accurately enter reservation details and communicate...
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Reservation Coordinator
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Reservation Coordinator
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Liverpool, Liverpool, United Kingdom AccorHotel Full timeJob SummaryWe are seeking a highly organized and detail-oriented individual to join our team as a Reservation Agent at AccorHotel. As a key member of our front desk team, you will be responsible for managing reservations, ensuring seamless check-in operations, and providing exceptional guest services.Key ResponsibilitiesReservation Management: Accurately...
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