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Litigation Operations Coordinator

3 months ago


Liverpool, Liverpool, United Kingdom Acorn Insurance and Financial Services Limited Full time

Position Overview: We are in search of a dedicated and professional individual with strong communication abilities to become a vital member of our Recoveries Team as a Litigation Handler.

Reporting Structure: You will report directly to the Recoveries Lead and will be primarily responsible for the proactive management of a portfolio of cases that are appropriate for recovery through litigation until resolution.

Key Responsibilities:

  • Conduct a thorough assessment of incoming cases for litigation, instructing legal representatives only on cases that provide significant value.
  • Possess essential skills in evaluating liability prospects and risk assessments.
  • Proactively manage a portfolio of litigated cases.
  • Adopt a forward-thinking approach to enhance individual claims strategies and advance business objectives.
  • Act as the crucial link between Panel Lawyers and the organization.
  • Minimize indemnity expenditures through informed commercial decision-making.
  • Maximize recovery potential by applying a strategic approach to case management.
  • Ensure accurate reserve applications in accordance with company policies.
  • Utilize strategic insights balanced with commercial judgment to determine whether to engage Lawyers, manage cases internally, or pursue settlements.
  • Oversee a portfolio of litigated cases using virtual lawyer systems, adhering to procedural milestones as dictated by business strategies.
  • Conduct prompt and comprehensive investigations into indemnity, liability, recoverability, and fraud for all cases.
  • Utilize schedules effectively to reduce hire duration and indemnity costs.
  • Assist with various tasks as required by the business.

Candidate Profile:

  • A persuasive and confident communicator with the ability to manage diverse portfolios.
  • Strong practical understanding of Civil Procedure Rules.
  • Ability to independently explore all avenues to achieve optimal outcomes for the organization.
  • A self-motivated individual capable of working independently as well as collaboratively within a team.

About Acorn Insurance:

As a growing entity in the financial services sector, we offer exceptional opportunities to expand your knowledge within the industry. With over 40 years of experience, we specialize in providing motor insurance across the UK, assisting over 50,000 customers in finding policies that cater to their needs.

At Acorn Insurance, we prioritize comprehensive training and ongoing coaching, equipping you with in-depth FCA regulated industry knowledge and the necessary tools to advance your career.

We celebrate diversity and strive to maintain a culture where every individual feels respected and valued. We are committed to fostering inclusive environments that empower our employees to showcase their best selves.

Why Choose Acorn Insurance?

At Acorn Insurance, we aim to provide more than just a job; we aspire to offer a meaningful career. Our enhanced annual leave starts at 31 days, potentially increasing to 35 days per year based on grade and tenure (including bank holidays).

  • Options for additional buy and sell holidays.
  • Company sick pay scheme.
  • Paid maternity and paternity leave.
  • Generous pension scheme.
  • Comprehensive mental health support through our Employee Assistance Programme (EAP).
  • A network of mental health first aiders.
  • Access to our rewards and discount platform, "Your Tomorrow".
  • Regular fresh fruit deliveries.
  • Referral bonuses for recommending friends.
  • Cycle to work scheme.
  • Free eye test vouchers with contributions towards frames.
  • Engagement initiatives including competitions with exciting prizes.
  • Participation in charity fundraising events.

Note: All roles are subject to DBS and financial checks, and any offers made will be conditional until satisfactory completion of these checks.