Voice Network Configuration Specialist

13 hours ago


Reading, Reading, United Kingdom Randstad Technologies Recruitment Full time

Randstad Technologies Recruitment is a leading global provider of telecommunications services. We are currently seeking an experienced 3rd Line Voice Engineering Specialist to join our team.

About the Role

This is an urgent vacancy where you will work on cutting-edge voice communication systems, providing expert support for advanced voice networks and other key customers. As a 3rd Line Voice Engineering Specialist, you will:

  1. Manage complex customer queries and ensure SLAs are consistently met.
  2. Collaborate with customer engineering teams and internal stakeholders to resolve challenges.
  3. Play a vital role in innovation, continuous improvement, and ensuring network reliability.
  4. Provide essential on-call support for pre-planned night shifts.

This position offers an excellent opportunity to contribute to a world-class team and enhance your skills and expertise.

The ideal candidate will have expertise in voice network configuration and troubleshooting, as well as strong analytical and problem-solving skills. If you are looking for a challenging and rewarding role, please apply today.



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