Senior Voice Systems Engineer
4 days ago
We are seeking a highly skilled Voice Systems Engineer to join our team at Experis. The successful candidate will be responsible for providing technical support and ensuring the delivery of high-quality voice services.
The ideal candidate will have excellent problem-solving skills, strong customer communication skills, and experience in provisioning across platforms.
Key Responsibilities:- Managing fault ticketing and provisioning requests to meet customer SLAs
- Collaborating with the customer engineering team to resolve complex issues
- Maintaining excellent relationships with customers and internal stakeholders
- This role may include on-call/out-of-hours support
- Excellent customer and communication skills
- Strong problem-solving skills
- Experience in provisioning across platforms
- Good experience in voice configuration in VoIP (C20, Q21) and/or DMS100 environment
- Knowledge of voice protocols including SIP, IUP, and ISUP
- Proven record in fault finding and sip analysis across complex networks
- A good team player
Estimated Salary: £467 inside IR35 per day. Additional payments may apply for out-of-hours support.
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