Expert Telecommunications Engineer

1 day ago


Reading, Reading, United Kingdom Randstad Technologies Recruitment Full time
Job Summary

We are looking for an experienced 3rd Line Voice Engineering Specialist to join our team at Randstad Technologies Recruitment. In this role, you will be responsible for configuring and troubleshooting VoIP systems, including C20, Q21, and DMS100, as well as voice protocols like SIP, IUP, and ISUP.

With a strong focus on customer satisfaction, you will manage complex customer queries and ensure that SLAs are consistently met. You will also collaborate with customer engineering teams and internal stakeholders to resolve challenges and play a vital role in innovation, continuous improvement, and ensuring network reliability.

This is a hybrid role, requiring 3 days of work in the office. The estimated salary for this position is £66,000 - £104,000 per annum, based on a 6-month contract with a potential extension. If you have expertise in voice network configuration and troubleshooting, experience with VoIP systems and protocols, and excellent problem-solving and communication skills, we encourage you to apply.

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