Network Reliability Expert

8 hours ago


Reading, Reading, United Kingdom Randstad Technologies Recruitment Full time

Randstad Technologies Recruitment is seeking a skilled and experienced 3rd Line Voice Engineering Specialist to join our team, working on advanced voice communication systems and providing expert support for key customers.

About the Job

This is a great opportunity to work with a leading global provider of telecommunications services, using your skills and expertise to make a real impact. As a 3rd Line Voice Engineering Specialist, you will be responsible for:

  1. Managing complex customer queries and ensuring SLAs are consistently met.
  2. Collaborating with customer engineering teams and internal stakeholders to resolve technical issues.
  3. Contributing to innovation, continuous improvement, and ensuring network reliability.
  4. Providing essential on-call support for pre-planned night shifts.

This role requires expertise in voice network configuration and troubleshooting, as well as strong analytical and problem-solving skills. The ideal candidate will also have excellent communication and interpersonal skills, with the ability to work effectively in a team environment.

This position offers an excellent salary of £358-£480 per day, based on experience and location. Working for Randstad Technologies Recruitment provides an excellent opportunity to advance your career in the telecommunications industry and work with a world-class team.

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