Advanced Telecommunications Support Engineer

19 hours ago


Reading, Reading, United Kingdom Randstad Technologies Recruitment Full time

We are Randstad Technologies Recruitment, a global leader in the provision of telecommunications services. We are seeking an experienced 3rd Line Voice Engineering Specialist to join our team, working on cutting-edge voice communication systems.

About the Role

This is an exciting opportunity to work with advanced voice networks and other key customers, providing expert support and resolving technical issues. As a 3rd Line Voice Engineering Specialist, you will be responsible for:

  1. Managing complex customer queries and meeting service level agreements.
  2. Collaborating with customer engineering teams and internal stakeholders to resolve challenges.
  3. Playing a vital role in innovation, continuous improvement, and ensuring network reliability.
  4. Providing essential on-call support for pre-planned night shifts.

This role requires expertise in voice network configuration and troubleshooting, as well as strong analytical and problem-solving skills.

Working for Randstad Technologies Recruitment offers an excellent opportunity to contribute to a world-class team, enhance your skills and expertise, and advance your career in the telecommunications industry.



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