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Customer Claims Advocate

1 month ago

Bristol, Bristol, United Kingdom DAS UK Group Full time
Claims Advisor/Senior Claims Advisor

We are seeking a talented Claims Advisor/Senior Claims Advisor to join our team in Bristol, UK. This is an excellent opportunity to work with a well-established provider of legal expenses insurance and contribute to the success of our business.

About the Role:

  • Manage a varied portfolio of claims, applying expert knowledge and judgment to deliver exceptional results.
  • Develop and maintain strong relationships with customers, colleagues, and external partners to drive successful outcomes.
  • Stay informed about industry trends and regulatory changes to maintain expertise in Legal Expenses claims.

About the Company:

With over 40 years of experience, ARAG UK has established itself as a trusted partner to businesses and individuals, helping people gain access to justice. Our mission is to empower everyone to assert their legal rights, regardless of financial means.

Key Responsibilities:

  • Assess and process claims, using sound judgment and analytical skills to resolve issues efficiently.
  • Collaborate with cross-functional teams to ensure seamless customer experiences.
  • Maintain accurate records and documentation, adhering to regulatory requirements and company policies.

Benefits:

  • A salary of approximately £35,000 - £40,000 per annum, depending on experience.
  • An excellent benefits package, including flexible working hours and hybrid working options.
  • Ongoing training and development opportunities to enhance skills and knowledge.

What We Offer:

At ARAG UK, we value diversity, inclusivity, and collaboration. We offer a supportive work environment where you can grow professionally and personally, making a meaningful contribution to our customers' lives.